Hi Community!I have a question about how to add a button with custom functionality onto a record producer form. Setup:There is a Service Catalogue that is a record producer, that I want to add a button in the form that users fill out. I need the butt...
Hello Experts, I have a requirement to remove the user names from a list collector variable, if a match is found within a array. Scenario and Requirement -1. In the contact table, there is a Expiry Date field (u_expiry_date), which stores the date v...
I have a request to add a computer to group, it's working fine with Microsoft Active Directory v2 Spoke, Action Add computer to groups. The problem is I need another action (Is computer in group?) it needs to be checked before adding, I tried to user...
Hello,I have a RITM that is related to vendor risk managment .. this ritm sets up a vendor on the core_company table.On the RITM form, there is the a reference field that allows user to select vendor; and if the vendor is not already on the core_comp...
Requirement: Offboarding request catalog item have a date variable, it should always be a future date after atleast 2 weeks from the date of request submission. Any help is greatly appreciated!
Since the upgrade to Washington DC, when I click the Flow Designer link it opens Workflow Studio. In my opinion, the flow designer user interface is better. How do I get the Flow Designer link to open Flow Designer? I would still have the option to...
I have an onChange client script on the field Quote MRC Line Items, which is of type Name-Value Pairs. This field depends on another field called Quote MRC Choices, which is a choice field.The logic is that when a user selects a value in the Quote MR...
This is a description of the maintenance rule, "CI in Change Window."The OOTB code just involves this, (function findCisInMaint(){ var impactManager = new SNC.ImpactManager(); var cis = impactManager.getCisInActiveChangeWindow(); retu...
Hello - Getting the certificate error below. Does anyone know how I can get this resolved?
Hi Everyone,Quick question. I'm working on a set of Service Portal widgets. And I want to open a widget within a modal as popup.function(spModal) { /* widget controller */ var c = this; c.onAction = function(title, action) { // ask the user f...
Hi Team, Good Afternoon! Here , as an admin, when i select , the mandatory reference field , it is auto populating the values to each greyed out field. But when i tried to impersonate an itil user/end user , the data is not populating here. Note:Ref...
In one of my forms/workflows, the user picks a date which is put in the short description as Month/Year. The problem: When the user picks 10/1/2019, the short description puts 9/2019 but when the user picks a different date like 10/15/2019 or 10/2/20...
In the CSM/FSM Configurable Workspace - we have a requirement to add a related list for Cases to the Requested Item record. The User should be able to associate (via the edit button) other cases: Steps> 1. Open the CSM/FSM Workspace2. Under lists ope...
whenever searching the incident using the global search, we are getting details and when I click on that incident is opening ausual, But when i change to different workspace ex: se it workspace, it is giving results when i click on that nothing is ha...
I have hundreds of workflows where we use AD Activities to Add and Remove. I use these scratchpads after successful or failed. They are no longer bringing back any data even though I see it's being written to the ECC Queue correctly Here are some scr...
