Hi All,I want to create an event in the em_event table whenever an external email is received in ServiceNow. I have already done that using an Inbound Action.I want to ask if there is any other way or any feature in Event Management itself to create ...
I'm unable to select my table from the "12 Copy Attachment" create record action even though the record is creating in step 7. However, the action is configured in step 11 to copy attachments to the table in step 5. I need the attachments to copy to ...
Hello, We have Custom App Workspace and would like to copy the "Assign Survey" OOB UI Action to the Workspace. Our goal is we don't need user to go to "Survey Definition" and use the "Assign Survey" OOB UI Action but instead, we have a custom table t...
I am trying to display a modal with values from a repeater on click of a button . The modal is not displaying the values correctly. Sometimes, it displays the correct values and at other times, it displays some default value.I have verified that:- th...
Hi All. I'm preparing a PoV and getting crazy in trying to update a Glide List via a client scritp. Here's the context: 1. I select 2+ demands from the dmn_demand table 2. I launch an UI action that reads some info from the selected demands (specific...
I am getting Feed back popup on knowledge portal when use clicks useful "No" and Rating 2 or below two.Everything working well, as per the requirement when user clicks useful "No" and Rating 2 or below two the comments mandatory, so I want to remove ...
Hi, We are currently encountering an issue where the AI Search profiles we have configured are not getting published as expected. Despite following the standard configuration steps, the profiles remain in an unpublished state. We are trying to get t...
Hi,I created inbound action to create supplier record. I will be receiving email in below format, and I want to set Stichting Rust Nederland to username string field and AN11217385725 to sap number field of record.How can we achieve this in inbound s...
I am trying to show a date/time field from a form in just date format on the notification, currently it shows as below: I have tried a few community posts that advise using a mail script, but I can't get that to work. Can anyone help?Dan
Hello All, The attached 2 screenshot are of 2 different reports.In this report "Primary parent.Managed by" is being called out from a different table. Referred as Primary Parent. I would like to know and learn, how can I find the name of Primary par...
I changed the name of three groups and went to the sys user groups table and verified that the groups are there and are active. On a form I looked for the three groups under the Fulfiller Type - Assignment Group field, but I get a message "No Matche...
Hello.I want to set the condition where `Created by` is the same as the logged in user.What should I choose from the filter?
Hi,When Agent clicks on Preview document and generate a letter. Employee Letter is generated with document name + Agent name. But we need subject person name.Where can we configure this? TIA
Hi folks, trying to get a straight answer on this but the info is hard to find! For context, a client is considering implementing Universal Request but I want to confirm that it's not intended to replace a structured Service Catalog; it's value is wh...
Customer asked like they want the below check boxes space like thiscan someone please help me on how to create the variables. Thanks in Advance.
