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Use AT to validate a choice is NOT in a list

Hello,I have a use case for the Assigned to field where it is filtered based on several criteria.  I would like to create an ATF Test to validate that the invalid options are not in the list.  There does not seem to be an assert type associated with ...

George P by • Tera Guru
  • 2132 Views
  • 6 replies
  • 4 helpfuls

Resolved! Populate Assignment group Asset reclamation task

Hi All,I need to auto populate Assignment group in "asset reclamation task" based on the Requested for location managed by group.This asset reclamation request are raised from a record producer. Can some one help me to understand on how to implement ...

Arun Priya by • Tera Contributor
  • 6358 Views
  • 26 replies
  • 0 helpfuls

Resolved! gs.hasRole() syntax for multiple roles

Hi,I wanted to apply an OR condition for multiple roles using gs.hasRole() method.However, I have a confusion about the syntax for the same :gs.hasRole('role1' , 'role2' ); or gs.hasRole('role1,role2');I am getting different results from these two sy...

AD filter is not working in Microsoft graph API

I am trying to retrive the group data from AD using graph api Rest message not able to using filter in end point url URL:https://graph.microsoft.com/v1.0/groups?$filter=securityEnabled eq true and displayName eq 'fge group'error:Error executing REST ...

siva44 by • Tera Contributor
  • 1224 Views
  • 2 replies
  • 0 helpfuls

Resolved! How can I add an Agent Chat inbox to my configurable workspace?

Hello! I would like to create a configurable workspace that has an Agent Chat inbox. Below is a screenshot of the out-of-the-box Service Operations Workspace inbox: And below is a partial screenshot of my custom configurable workspace:  As you can se...

SOW_Inbox.PNG Custom_Workspace.PNG
Sean Adams by • Tera Contributor
  • 5344 Views
  • 4 replies
  • 7 helpfuls

g_form.getDisplayValue() giving request number

g_form.getDisplayValue ('field_name') returning request number instead of the display value of the glide list field. Its giving display value in Catalog client script but not in core UI client script. How to get the display value of the glide list fi...

Elizabath1 by • Tera Contributor
  • 2044 Views
  • 4 replies
  • 0 helpfuls

How to implement ETL (Robust Transformation)

Hi all,\ I am stucked on a scenerio where,I have created a scripted rest api for nexthink integration (nexthink team will be sending data to servicenow instance also prepared staging table and logic for transformation also have used IRE api). I have ...