Hi team, How can we encrypt a value in a Password (2-Way Encrypted) field? The field resides in a table that belongs to the XXX application scope, and the encryption is required during the execution of a Transform Map associated with a specific data ...
There is a change to one line of code in the hr_caseCreation script include in Australia (for this scenario). This line used to have 'true' as the last parameter passed in but now that is gone. Due to this, the HR service template state value is not...
Requirement: In the Record Producer, we have a Reference field that references the User [sys_user] table. Currently, the field only allows users who exist in the User table to be selected. The requirement is to support users who are not available in ...
I have the OOTB Demand application. On the Demand form, once a demand is submitted, there's a list-type field called Demand Assessment with three choices:Infrastructure AssessmentAI AssessmentBIA AssessmentUsers can select one or more of these. When ...
Can we create a menu in Workspace with this create menu option or it is for native UI only
Hey All, We are running into an issue with ServiceNow Platform Analytics. When an user schedules an export of a dashboard PowerPoint presentation, the export isn't being sent out. User record is active and has a valid email address. The person expo...
Hello everyone, KB1645366 describes how to clone a database for MariaDB and MySQL for ServiceNow self-hosted.One of the important steps is backing up the KMF tables from the target instance. The KB provides a list of tables to back up :sn_kmf_identit...
Hi everyone,I'm creating a catalog item and need to add a Currency field. However, when I go to Maintain Items (Variables), I don't see a Currency variable type available in the list.Is there a way to create a Currency field in a catalog item? If no...
Hi All,I am investigating a reporting issue after a recent ServiceNow upgrade. Scenario:Report is built on cmdb_ci.Report uses Group By = Resource Group (custom field).For some users (including admins), the report works correctly.For one specific use...
The List collector field on the change record needs to gather groups in the new state and subsequently trigger approvals for all those groups in the Access state. I'm utilizing Flow Designer and have implemented the 'Ask for Approval' action to gener...
Good afternoon all I am creating a user manual for On-call scheduling. Part of the manual covers the Agent Mobile. I would like to take screenshots, but it is blocked. Is it blocked from ServiceNow's side? I logged an internal call but the problem co...
Hi,I have built a custom page and added Calendar component. Also added a custom modal to open the event record when clicked. Using Client state parameter to pass on the parameter from event id to the form controller using event clicket action. It is ...
Hi community,I've been trying to request a Personal Developer Instance for the past 3 days and keep getting the same error:"We were unable to assign an instance to you. Please retry now."Details:- Account created: July 2026- Region: India- Email used...
I was annoyed to find that reporting had been disabled on my Flows and Actions after upgrading to Australia. I was told to update each one individually when required, which seems akin to closing the gate after the horse has bolted. So, I've created a...
Retrieving sensitive data from a 3rd party system via a MID Server script file (PowerShell) that invokes an API call (Invoke-RestMethod). Want to encrypt it before transmission to the instance and decrypt it there appreciate if anyone can confirm if...
