After having to play around with variables quite a bit in a recent project, I thought I'd share how to display variables on a list of Requested Items / Catalog Tasks. This applies to lists and related lists, as reports have their own method of displa...
Hello, I'cant find rm_story table in my personal developer instance Tokyo release, can someone explain why and ho to fix it?Thanks guys
Hi All, In idea table the comments section shows in ascending order, whereas for incident/request the comments shows in descending order. How to make the comments to display latest on top and oldest in bottom.In idea table cf_comments widget uses the...
Earlier Attachments from Interaction are not getting copied to Incident or RITM , however then I had created an BR which run after insert in Interaction_related_record table which works fine for RITM however still not working for Incident. (function...
Hi,I have a custom variable that called a widget in my record producer. i tried make it as a mandatory field using client script but it didnt work. Is there any way to make it as a mandatory field without onSubmit client script?
Hi Community,I am exploring the learning resources available in ServiceNow University, and I’ve come across the term "Keys" used in several places (e.g., training subscriptions, learning plans, certifications, etc.).Could someone kindly explain:What ...
Hi all, I need a button on a list created in ServiceNow UI Builder that allows users to download all cases into an Excel file. Attaching screenshot for your reference. below image is a pie chart type-This below image is list type so there is no such...
Hi,We have a requirement to enable the notification bell icon in SN portal in our enterprise platform. Currently, this functionality is available in my PDI, where the bell icon is visible in the ECS portal and working as expected. We would like to en...
Good morning, I have created a record producer and have added Task.Universal Request to the related links.As an admin I can access the interceptor page but as a non-admin I cannot.What ACL needs to be updated for this?I would have thought task.univer...
Hi Community,I am creating a Pivot Table visualization directly inside Workspace.I need to group a date field (Matter reported date) into aging buckets (< 30 Days, 30–60 Days, > 60 Days) across the pivot columns.Currently, it only shows individual da...
We have a requirement from a specific group to provide a report/dashboard that displays all Active and Closed tasks. In addition, they require a weekly scheduled email report that shows all tasks from the previous week.I have configured this using da...
Hi,I create a Record Producer that generates a record in sn_slm_task table.Which tables stores the variables and there values ? I tried to go to sc_item_option_mtom table but i didnt see anything
Hi everyone, I'm trying to automate a test in ServiceNow ATF and need to click a button (UI Action) on a form as part of the test.I can open the form successfully, but I'm not finding a standard ATF test step that allows me to click the button direct...
Any OOB dashboard that captures all the Virtual agent conversation / AI Search results usage?
How to make the HTML field as a plain text in incident or request view with a hyperlink. Please help me on this. Screenshot for reference
