On my custom theme, what property can I add to my "Colors" style sheet to update the text in this Favorite popup? All I need is for this text to be black and my theme will be done. This screenshot has the text in question and the Developer Tools CS...
Hi Community,I'm working on a requirement where I need to show an info or alert message (similar to g_form.addInfoMessage()), but with some specific behaviors: Requirements:The message should be color-coded — e.g., yellow or pink backgroundThe messag...
Hi All, Once the change is moved to Assess state, all the fields will be read only on the change form. But users are still be able to edit planned start and planned end dates from conflict calendar UI action button as shown below. How to restrict th...
Server Script:(function () {data.errors = [];data.ok = true;// Get sys_id from multiple possible sourcesvar sysId = input && input.sys_id ? input.sys_id : options.sys_id || $sp.getParameter("sys_id");data.sys_id = sysId;function loadIncident(sysId) {...
Hi, if I go to kb_knowledge table and then i click on a published article, then i can on the View Article UI Action. Im being redirect to a new view and I see Create Incident on the right corner, how can I remove this button
I have created a custom workspace. When-ever I click on an INC to open it, it gives Record not found error. The record opens correctly after reloading. I have added the record template page to the UI builder.
Hi,what is the best way to block direct URL user access to https://instance.service-now.com/$sn-va-web-client-app.dobut still allowing to use the chat on portal pages as it is in the IFRAMES thanks
Hi Team,Whenever i click inbox icon in service operation workspace the status option not showing i have configured all presences states also
Hello Community, Hope one of you can assist. I am trying to set up the Microsoft Azure AD Spoke so that I can create users to Azure. Now I am getting the following error:Error message: Forbidden Request. Please Check Oauth Token and scope permissi...
  I have the following ACL script on the sectest table(inside 1st row acl in above image for the read operation): var user = gs.getUser(); if (user.hasRole("sn_cmp.cloud_service_designer") || current.sys_created_by == gs.getUserName() || user.ha...
Hi Community,I have a data source set up to load an Excel attachment from emails. It works fine when the email has only the Excel file, but fails with this error when the email also contains images (like logos): Error: Unable to load headers from th...
Hello AllI am confused about OOTB behavior for Universal Request and creation of Incident or Service Request from UR. Would be possible to help? (we have UR-INC and UR-REQ integration configured) 1) When i create UR record and click on UI action Crea...
Hello team,I have been troubleshooting some update issues with Reconciliation against multiple data sources. Then i came across this table- cmdb_datasource_last_update which is referenced in Reconciliation process. This is also mentioned in this art...
Hello all, We've deployed a on premises instance, set the rules to forward all http incoming traffic to https, added a self signed certificate on our node and we're having the following problem\error: When the instance is stated we get the following ...
MS teams integration:It will be bi direction integration as per the SN integration hub that provides actions to:Promote chat to call: Enable an agent to promote a live chat with an employee to a call, leading to faster ticket resolution.Start and end...
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