Hi team , i using the widget on record producer in from that code i'm calling event and in onload script i'm setting the values but not setting thevalues getting java script error at the time of loading the record producer. How can i resolve the iss...
I have this List type field using only options like an normal choice field like this I can not clear options and add new options to this choice field in the Service Portal side. Is there any way I can clear all options and add new options at the Ser...
Hi, I have created a field of type 'glide_list' as users want to select multiple values in it and have added choices to this field. However, I am unable to add or remove options on this field based on other field value. Any suggestions would be great...
hey, is it possible to show or filter 30 days and stay at the same view on the scheduled view ?Is it possible to add a Timeline Month View to the Workplace Service Delivery (WSD) Event Planner Schedule View?I'm looking for a view similar to the exist...
Hello Community,I am running into a roadblock trying to apply a periodic date filter to Platform Analytics (PA) report on a dashboard, and I am hoping someone has a cleaner implementation approach. My Use Case / SetupWe are tracking custom AI tool us...
Hi I stuck in a configuration, User is asking different target value Priority wise in a PA Dashboard Report, Please check the below Screenshot where I edited target values, This PA report is using Priority.Incident as Breakdown.
When I open a record, the related tab “Diagnosis and Recovery Tasks” initially shows a count of 5. However, when I click and open the related list tab, it loads and displays the actual count, which is 149 records. Any suggestions on where to debug...
Some users are unable to login in service now, everytime login, enter user name and password, logout.Even their profile is active and not locket out
Hi,I have a requirement to enable audit=true on some fields on the cmdb_ci_base_rpa_robot table. The problem is that those fields are actually inherited from another table (cmdb_ci_appl) and I can't directly do audit on them because they are not the ...
I am unable to update the destroy rule and also unable delete the destroy rule,When i tried to check destroy rule could not found any rule for archive table and when i tried to create a new destroy rule it gives the error
Hi team , i using the widget on record producer in from that code i'm calling event and in onload script i'm setting the values but not setting thevalues getting java script error at the time of loading the record producer. How can i resolve the iss...
I've looked at sever posts like this one on how get the values from a List Collector and use them going forward to populate tasks, tickets, etc.. Very Helpful https://www.servicenow.com/community/developer-blog/using-list-collector-in-flow-designer...
Hi All,My case is - In my instance server is connected to a service instance like { Service instance -->uses/usedby (Application) --> run on/runs (server) }.Now, I have created a after insert or update business rule on server table to populate servic...
Hi, I am currently working on integrating CyberArk with ServiceNow for credential management and followed the official documentation for setup. https://www.servicenow.com/docs/r/zurich/platform-security/connections-and-credentials/c_CyberArkIntegrati...
Hi everyone, I have a query from my client regarding the availability of a "Requested By" field on the RITM form.As per my understanding, there is no dedicated field called "Requested By" on the RITM. Instead, we have the "Opened By" field, which ser...