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Resolved! Load Data staging table wired field creation during load

Hi All, I have created an import tbl with the Load Data process. When I now load a csv file the date loads fine but it creates a wired new string column in the staging table with some characters and the first column name for which a field already exi...

Eli7 by Tera Expert
  • 801 Views
  • 5 replies
  • 5 helpfuls

Documenation on NDL for Discovery Patterns?

Is there any documentation on the Neebula Discovery Language?   I have been unable to find any thus far, it would be nice, just like any other "programming" language to have a guide that shows all the available "methods" and "parameters".   I use tho...

Duplicate cases in Case (Internal Tools and Support)

Hi,In Case (Internal Tools and Support) table, we have duplicate records with same case number and details but with different sys_id. How are these duplicate records created ?Help me find the issue for this duplication.Thanks! 

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ShriramS by Tera Contributor
  • 318 Views
  • 3 replies
  • 0 helpfuls

Resolved! Updating user details on change on catalog item

I have some fields that I use in a variable set that is meant to show some user details when a users name is selected:eg - Add a users name "Joe Dirt" and 3 other fields update automatically to show the users logon ID, email address and department fo...

Biddaum by Tera Guru
  • 981 Views
  • 11 replies
  • 2 helpfuls

Knowledge Article Language Translation Request

I am trying to do a language translation from English to German from the Knowledge Articles list view. I check the desired article and then click the Request Translations button, select German as the requested language and click Submit. I get a messa...

cbsden by Tera Expert
  • 1390 Views
  • 9 replies
  • 1 helpfuls

Flow design create task with different assignment group

Hi, Please advise how to set assignment group into TASK with the different criteria:Initially default in the assignment group to local support group.If system property indicates that the get catalog field(location) is one of the locations mentioned i...

Deepa12 by Tera Contributor
  • 753 Views
  • 4 replies
  • 0 helpfuls

Service operations workspace filter change

Hi Team, After the Zurich upgrade in Service operations workspace i can see fixed filters in the related records for any table example in the Ptask if we want to add change request there is fixed filter like "active=true" . . Please suggest how can w...

HRSD

On few HR cases, 'create knowledge ' button is showing, but on few Hr cases, it is not available .What should be the cause for this?

Global Search functionality

Hi, Before Yokohama upgrade when i searched on a user, the search results would find every ticket where that person was submitted by, assigned to, or was referenced somewhere in the body (activity log, description, etc). But after upgrade Now results...

Deepa12 by Tera Contributor
  • 1695 Views
  • 5 replies
  • 3 helpfuls