Resolved! how to enable language localization for servicenow announcements
How to translate announcements...what are the configuration to be done
Forum Posts
Script Action not executing when triggered by custom event (mass update on custom table)
Hey guys! I’m implementing a feature that allows our superusers to enable restricted read access (u_restricted_read_access = true) on historical tasks stored in a custom base table (x_vgll_rail_task).“Historical” simply means all existing records, re...
Dynamic creation of branches in flow designer
Using the Do the following in Parallel in flow designer, we have the option to manually add the number of branches for parallel execution. I would like to know if we also have an option to create the number of branches dynamically.
Resolved! How to test for a clickable link in a form's infoMessage via ATF Test?
Is it possible to configure an ATF Test step that does the following?Asserts that an infoMessage is displayed on a form (as opposed to an errorMessage, for instance)Asserts the text within the infoMessageFor now, we're using an Assert Text on Page (C...
Global search result is not opening Order guide
Hi, I did global search for order guide and from the result when I click the search results order guide is not opening but when I search for catalog items or knowledge articles I am able to navigate to respective record. We have AI search enabled as...
How to add new Dashboard Widget on SOW home page unlike 'incidents assigned to you'
I want to add a new dashboard widget to Service Operations Workspace home screen that displays incidents where condition is :Caller.VIP = truePFA , SS for reference.
Disable Attachment Upload on Service Portal for Closed RITM
Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...
How to group by multiple columns li list
Hi all, I want to group by multiple fields in list. In workspace, I'm using list component of default type. In that list want to group records using field1 and field2. How can I achieve this requirement. Please suggest me
GrayOut\disable Declarative action
I have a declarative action that triggers an API, and I want to prevent duplicate clicks. Is there a way to disable or grey out the declarative action button?
IF no user id entry found on reference variable we need to show message
Hi Team, We currently have two variables in the form:Select User – a reference variable pointing to the User tableUser ID – a single-line text variableThe expected behavior is as follows:When the user information entered in Select User is not found,...
Resolved! Workspace - field mappings
Hi All, I have configured 3 page variants in workspace. On pageA, I'm inserting a record in Table1. passing created record's sys id in page properties to PageB. Let's say parentRecSysId to that sys id. From PageB, passing that parentRecSysId to PageC...
Scripted Approval Rules Where Both Approvals are Needed , as from Group1 , and Group 2
In Flow Designer , i have used OOB "Ask For Approval" Action , and used the scripted query for Approval rules.So, there are two groups which I seek approval from, Group 1, and Group2 .Only after getting both approval , I should move the Change Reques...
Service Portal List Field shows “No matches found” only in UAT (works in DEV/QA, ACLs OK)
Hi All,I’m facing a strange issue with a List field in Service Portal and looking for insights if anyone has seen this before.ScenarioThe list field points to a custom table "Reports"Reference qual: reportIdISNOTEMPTYField works correctly for adminFo...
PDI Instance lost
I lost my instance https://dev211496.service-now.com/I used that instance in a daily basis now I dont understand why is not in my developer profile, I have a lot of work there how can I restore or get the information of that instance?Please help me ...
Custom field populated from demand to project SPM
Hi Everyone is there a OOTB way to populate a custom field from demand to project in SPM module?