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Help with background script

Hi Team,I have 19000 active user created assets in alm_asset table. I exported this data in csv file. Then I copied all serial numbers present in CSV file (means all 19000 assets). Then on table I have put two conditions that serial number is one of ...

Resolved! Blocking Query_range ACL for non-existing field?

I have created a list report on the cmn_notif_device table. There is a related list condition in the filter set to the following: --- Now when I impersonate the user who should be able to access it via a read ACL, I get the following error message: P...

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Make few variables editable on sctask

Hi everyone,I have created a Catalog Item that successfully generates a Request Item (RITM) and a Catalog Task (SCTASK) upon submission.The requirement is to make specific variables editable on the SCTASK form, whereas they should remain read-only by...

Advaitk by Tera Contributor
  • 791 Views
  • 8 replies
  • 4 helpfuls

Why can't we update RITM Stage like a normal field?

Hi All, Having to add stages to a RITM flow causes a lot of unnecessary work and limitations. For example, you cannot use subflows as easily because subflows cannot set stages for the parent flow. You also cannot use solutions like, for example, lett...

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Empty Requested Item Table

Hello Community, I have an issue where user A is not able to see records on the requested item table (sc_req_item). User B/C/D are able to see the records. Currently, the table just shows blank and it does not have the 'number of rows removed from th...

New AI agents or AI Skills in ServiceNow

Hi all, I am looking for new AI agent and AI skills in Australia releaseCan someone provide me the exact new Agents because in the Docs and other resources there are old agent are mentioned which is hard to find the new one.  

Devansh00 by Tera Contributor
  • 690 Views
  • 6 replies
  • 4 helpfuls

Resolved! Configure List layout for a specific table

Hi,I need to display different sets of fields from the alm_hardware table in a reference field on the SC Task form, depending on the catalog item.For example:For one catalog item, the reference field (pointing to the alm_hardware table) should show a...

Charutha R by Tera Contributor
  • 364 Views
  • 1 replies
  • 1 helpfuls

Can't log into my instance.

Says that the username or password is invalid. Nothing changed. I'm very sure that I logged into service now at least every 9 days. Is there anyway to verify that the instance still exists? Which it should because I got the login screen.  Then the ne...

bliszard by Giga Contributor
  • 338 Views
  • 3 replies
  • 1 helpfuls

eBonding Bidirectional Issue

Hi everyone,I have build Bidirectional e bonding with some cases:case 1 : Inc created on A will create on B with POST Method, B stored A's sys_id and A stores B's Sys_id.POST: Before insert BR:(function executeRule(current, previous /*null when async...

ArunaTunga by Tera Contributor
  • 346 Views
  • 1 replies
  • 0 helpfuls