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ServiceNow MID server integration with AxwayAPI gateway

Has one had any experience of putting the AxwayAPI gateway (or similar) between the MID server and SN SaaS? We have an on-prem MID server which is working fine and a new MID server and Security are telling us that we must now place the Axway gateway ...

ianarm by Tera Contributor
  • 324 Views
  • 3 replies
  • 0 helpfuls

Database view and function field

Hey everyone, I’m having an odd issue with a function field and database view. If I try to create a database view and then add a function field, the entire database gets corrupted somehow. Not all records on the dictionary table will display, tons of...

Darrell F by Mega Sage
  • 167 Views
  • 1 replies
  • 0 helpfuls

HRSD Advanced Integration with Workday Reports

I am currently trying to configure the HR Service Delivery Advanced Integration with Workday.  On the following page:  Configure reports HR Service Delivery Advanced Integration with Workday ....it instructs us to 'Configure the necessary reports to ...

Jamie McGee by Tera Contributor
  • 650 Views
  • 2 replies
  • 1 helpfuls

Unable to Assign Bot Process to RPA Hub.

Team-Unable to Assign Bot Process to RPA Hub. Getting below error while assigning the bot process to hub. Need your suggestions.--Validation error (MissingFieldArgument@[snRpaFdn/RPAFoundationQueries/getRobots]) : Missing field argument 'includeAssig...

Resolved! Please tell me about the ranks of the Now community.

Experts. Please tell me about the ranks of the Now community.I was asking a question in the community and I heard that you recently became a "Giga Expert".What other ranks are there?Are there any benefits? Best regards.

M_Tomy by Tera Expert
  • 2986 Views
  • 5 replies
  • 24 helpfuls

Resolved! Auto-Closing Incidents Triggered by Logic Monitor Integration

Hello All, We are experiencing an issue with Incidents created through the Logic Monitor integration. These incidents are generated for collector failovers, and the failover details are included in the Incident description.When the failover is restor...

lvenna by Tera Contributor
  • 1768 Views
  • 21 replies
  • 0 helpfuls

SLA Breach for Logistics Module

Hi Team,I have requirement:a. CS Req – Logistics - Response Time which is achieved by changing status from Submitted to In Progress maximum 3 hours from ticket creationb. CS Req – Logistics - Resolution Time which is achieved by changing status from ...

Jyothi76 by Tera Contributor
  • 251 Views
  • 3 replies
  • 0 helpfuls

Breakdown not working with formula indicator

I'm encountering a problem with a formula indicator's breakdown by priority in Analytics Hub.The automated indicators used in the formula display correctly with the breakdown when viewed in Analytics Hub, but the formula indicator (which calculates t...

pat222 by Tera Expert
  • 1714 Views
  • 7 replies
  • 0 helpfuls

Flow designer to send email with all Catalog Variable

Hi All,I am trying to send email to a specific Email address with all RITM variables when a request is submitted.Initially I have given a simple FD taking a RITM and then send email to see if all variable goes properly. Any extra steps to send email ...

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Nisha30 by Kilo Sage
  • 353 Views
  • 4 replies
  • 0 helpfuls

Help with ACL

Hi Team, I have created one custom role, and I want to provide read and write access to this role for all tables in servicenow. I have created scripted rest api. In Default ACL, I am using custom ACL:Type: REST_endpointOperation: excuteApplication: C...

VirendraKuD by Tera Contributor
  • 550 Views
  • 7 replies
  • 0 helpfuls