Hi,I need to construct the URL dynamically when email notification is sent to approver for Approve/Reject article. when approver click on "approve/reject" link it should redirect approval page on sysapproval_approver table. Below is URL. If I imperso...
Hi Everyone, Has anyone experienced this? When we toggle the rich text editor in Security Incident Workspace it is not loading, tried comparing this to my PDI and I don't see any noticeable changes, from properties to ui builder.
Hi everyone,We are working on integrating ServiceNow HRSD with Workday, and we want to ensure that our integration follows best security practices while leveraging as many OOB (Out-of-the-Box) features as possible.Since we have not yet started the in...
Hi all, I have to add a new option 'Not tested' in 'Design effectiveness' choice list from control test form so what are the other things I should take care after adding this new choice list. As Control effectiveness value gets updated when we update...
Hi Team, when we are crating problem if we are filling the "assigned to" ticket is going into "assess " state but in our customer instance on problem we have region field if the region is "USA" & if problem creator fill the assigned to as well while ...
Service now - Shopping hubI have created a supplier and associated product. However, when I open the product in the portal, it displays a button labeled 'Request pricing or info.' Since my product is related to software renewal, I want to change the ...
Hi Team, Could you please help to achieve the below scenario, The Company support User list will be static and updates to the same will behandled via Email Inbound action process in which .csv file will be shared inan email with ServiceNow team for t...
Hi all, I am trying to create a new Client action to redirect from the playbook to a new page in the workspace to create a record. But when pressing the button, it does not seem to react to anything. I have a feeling I am missing something, but I can...
i Have created a catalog item when it proceeded to sc_req_item table i want to display already created records with same variable value records in related lists here is the demo for the realated lists past compliments : spefify staff is catalog item ...
An article published in a knowledge base does not appear in the search results when searched from service portal's search bar , while the same article when published in another Knowledge base appears in the search results when searched for. I have ch...
Hello Team, I need to call an external API endpoint for every new incidents / updates to the existing incident in Service Now. So i have created a Business rule with the below contents. But i am not sure where to check whether the business rule is in...
I am on the record page within the workspace and have added a button. When the button is clicked, I want to capture the current page URL. Specifically, I need to extract the sysID parameter from the URL: URL Format:<Instance Id>/now/mfg/isa-equipment...
Hi Team.Can any one help me how to add reports in workspace view i have created reports on incident table and added to the dashboard in native UI same dashboard we need to display in workspace view can any help us step by step guide to show this dash...
Where can I find an ERD to better understand the back end?
