I'm having the cmn_department table's head_count field calculate based on the number of active users assigned to that respective department. The query is returning accurate values however the list views and query results are not calculating correctl...
zipcode is entered on the catalog form, check the Location table in SN and validate the country,state and city. If its incorrect populate the Country,State, City but leave the field editable.If the zipcode is not existing in Location table then API c...
I have a scoped application with a table that extends the task table. The state field is inherited from task table but I have created my own choices [Choice and Numeric Values] -Open 1,Work in progress 2,Pending 3,Resolved 5,Closed complete 7Close...
HI, I have requirement to create service request item(request, request item,task) but there is no sla for this catalog item. pls advise how to turn off SLA for this catalog item only. Thanks.
Hi All, I have 50 update set ,I want to deploy these update set into test instance .Please what should be best approach batch update Merge Update If i go with merge ,then will i be able to revert changes for a particular update in test instance
When I try to make a GlideRecord or GlideAggregate against the "One of My Assignments" Dynamic filters in my scoped app I get the error: Script execution error: Script Identifier: unknown, Error Description: "getMyAssignments" is not defined., Script...
Hello Gurus, I wanted to pull data from another table and multiple fields from other then display field (Display field is checked) to other table's fields.I tried with reference field, dot-walk, but no luck.Any input is appreciated.-abrouf
Hello, does anyone have any idea how to replicate the user card on the incident form to the request form. On request it doesn't showed the users assets etc Onto request as this is what it looks like currently:
Hi, How do I send notification to sys_updated_by.manager from business rule and notification by using gs.eventQueue? Below code doesn't work. gs.eventQueue("Redflag.incident.notification", current, current.sys_updated_by.manager); Thanks
Dear Team, We have two variables(type is attachment) in one of the catalog item, whatever the attachments was attached here,Same attachments should also get attached at the top of the RITM(refer the attachment). This will only applicable to the same ...
Hi All, --While creating request from universal request using "Create Request" ui action, i have given the portal url in the ui action to submit the catalog items.url = "sp?id=sc_category&sysparm_parent_table=" + current.sys_class_name + "&sysparm_pa...
Hello,My manager is asking if there is possibility of a user with the project manager role to have all of the permissions and abilities to manage a project including assigning users to tasks, creating/managing resource allocations, etc, except for ac...
Hello everyone, I have a problem calling the glideAjax in the client script. I dont know why i cannot get the values from the form. This is the script include; This is the client script; Thanks all.
Hi all, I am facing a strange issue in catalog management.Sometimes, RITM's state is not getting changed to closed complete even if all catalog tasks under it are closed.Usually, its working fine, but some RITMs are not getting closed and I am not su...
I am trying to implement an action in flow designer catalog workflow. I have a list collection (cmdb_ci)variable on the catalog form. In the flow- I would like to get the approval from each of the CI's Owner's selected on the form.I tried the list co...
