Develop a custom checkbox field called “Flag for Review” on Incident. When checked: Show a red banner at the top of the form: "This Incident is flagged for managerial review".How to show a red banner on the top of incident form when a checkbox has be...
Hi,Please me with below requirement. When ServiceNow instance receives email from abc@email.comThere should be a record created on custom table (add_account). If the email body contains below detailsUser email : <Email address>Admin Account Name : <m...
We have a record producer based on the variable selection we have to redirect to some different record producers in the service portal. Like we have to use on change client script which is fine but after the redirection the form values needs to be c...
Hi Team, Can anyone help me to achieve how can I I restrict users from replying to outbound emails generated from ServiceNow. Regards,Ajay
I have an attach a pdf in my incident form . I want the total number of pages in the pdf without using any third party api. Tell me a background script for that or any other way . I want to show an alert box in my incident form which shows number of ...
We have a multi domain, if for a global domain i activate the sidebar then I am able to view the discuss button only in global domain not in any other domains. How to activate it for all the domains
onSubmit script error: TypeError: Cannot read properties of null (reading 'textContent'):function default_on_submit() { if (!g_form) return true; return g_form.onSubmit();} Hi, I am trying to do some modification in Record Producer and ...
Hi ServiceNow Community,I recently worked on integrating Azure Open AI chat functionality into a custom chat modal in UI Builder on a ServiceNow instance (Yokohama release, instance: yoklhoma). The goal was to send user input and chat history to a se...
As the subject says, I've created an inbound email flow, when I test it in flow designer and manually choose a received email it fires based on the trigger and does exactly what is expected. The issue is that obviously I want this to trigger when an ...
Hi Community,I’m working on the Employee Center (ESC) portal and need some help with renaming.In the highlighted box (top section of Quick Links), I want to rename the heading to “External Quick Links”.However, I do not want the name change to reflec...
,I want to remove Fix task task from problem form in SOW. Is it possible to remove or it is present by default ?
Hello Community,I'm curious is there a way to query only specific fields (like two or three) from a table? Since the GlideRecord object retrieves all fields by default, it can impact performance in my scenario. Ideally, I want to fetch only certain ...
Hi,I have created a UI action on my incident form and set up an event. The UI action calls the event and a notification is triggered which I set it up. Now, I've enabled the option "include attachments " in the notifications which as a result is send...
Hi! We are trying to translate texts using DeepL Pro thru Rest Message. We can successfully translate short texts but with longer texts it is unsuccessful.Base on our testing, are only able to translate:- 7714 English Characters- 1112 Japanese Charac...
