Hi Team, Good Afternoon! Here , as an admin, when i select , the mandatory reference field , it is auto populating the values to each greyed out field. But when i tried to impersonate an itil user/end user , the data is not populating here. Note:Ref...
In one of my forms/workflows, the user picks a date which is put in the short description as Month/Year. The problem: When the user picks 10/1/2019, the short description puts 9/2019 but when the user picks a different date like 10/15/2019 or 10/2/20...
In the CSM/FSM Configurable Workspace - we have a requirement to add a related list for Cases to the Requested Item record. The User should be able to associate (via the edit button) other cases: Steps> 1. Open the CSM/FSM Workspace2. Under lists ope...
whenever searching the incident using the global search, we are getting details and when I click on that incident is opening ausual, But when i change to different workspace ex: se it workspace, it is giving results when i click on that nothing is ha...
I have hundreds of workflows where we use AD Activities to Add and Remove. I use these scratchpads after successful or failed. They are no longer bringing back any data even though I see it's being written to the ECC Queue correctly Here are some scr...
Hi, How can I create a database view that displays all catalog items with and without the linked service offering? Thanks & Regards
Hi guys,My requirement is whenever any user of particular domain type a message in google chat as per below format:Issue: "message" (where issue is keyword)and click on send button.Simultaneously incident should be create in Servicenow incident Tabl...
Hi ,My personal Instance is showing offline for a longer time. How to solve this?Tried multiple time since morning but no luck.It showing below message "The instance is offline. Please check again in a few minutes" Regards,
I'm looking to set up email-based ticket creation in ServiceNow, but instead of forwarding emails to the ServiceNow instance address, I’d like ServiceNow to pull emails directly from my mailbox. Is there a way to achieve this using ServiceNow’s email...
Hi Team,Where I can find actual defination/code of "sn_std_tkt_api.TicketConfig" which is used in Standard Ticket Header Widget at server script?Below are statements where that API is used in Standard Ticket Header Widget at server script.Line no.5: ...
Is there any way to link a request I'm submitting upon order guide to the parent request? Unfortunately this request I want to link is a record producer and not a catalog item, so it does not show under the Requested Items related list. I am manually...
i keep getting this pageYou need a valid App Engine Studio license to continue working.Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.even thou...
Hello,I have created a data stream to fetch data from an API, and it was working fine. However, after adding this data stream to a subflow, where I am trying to create a record in a table for each data entry, it worked for a few records. But after pr...
Hi All, Please suggest how to create Database view with the below conditions. Incident’s last updated by is NOT caller/affected user/opened by#1 filter is only for category ‘HAK'.Thank you
