I'm not able to check the status of tickets that have been opened for me by another user. While impersonating another user (any user), I open the Portal and navigate to the "Test Catalog Item" .In the form, I select myself in the Requested for field ...
Hi , I have requirement to change the name of the OOTB Cards on HR Agent workspace homepage.I have duplicated the page and not able to find how we can change the name.Once we click the Card simple list opens and i want to change the name here as well...
Hello all, We need an overview on How to generate document for an HR case only after the approval is completed. When we put the case options (Automatically Create Draft Document) in HR service then the document is automatically generated and attached...
Does anyone know how to report on the relationship of User stories and their dependencies/prerequisites? I've tried to create a list and show the related records but that did not work.
I have a requirement to make the republish button visible to members of ownership group .Currently only admins can see this button Condiiton of UI Action !(new KBCommon().isStackNameDialog()) && (new KBKnowledge().canRepublish(current))
Hi, We have a catalog item which uses a multirow variable set.When a request is raised, the request generates 2 SCTASKS. The goal is to make variable 'ABC' read only in the MRVS of SCTASK1 and editable in SCTASK2. Thanks in Advance.
Hi ServiceNow Family, I have a very unique issue, on my instance png format is allowed. However, when a 24-bit png image is uploaded the system throws the error: File type not permitted or mime type does not match the file contentWhat is interesting...
I’ve recently created and published a NASK skill to the Now Assist Panel. After publishing, I’m encountering a red ribbon error message across various pages in ServiceNow:Error Message: Unique Key violation detected by database ((conn=206040) Duplica...
Hi,I have created inbound email action and it is not working not creating any record. Condition is i will be receiving email from lets say xyz@test.com and subject = "test". I checked logs there is no error.
Hi , I am facing a problem, my passkey got deleted for my PDI and I am trying to logging, but without passkey I am not able to . any help would be appreciate.
Hi Community,I'm trying to build an encoded query in GlideRecord that combines multiple conditions across sys_class_name, sys_updated_by, and a relative date filter. Here's the query: gr.addEncodedQuery('sys_class_name=incident^ORsys_class_name=pro...
Hi experts,I have modified a flow name: "service catalog item request",which has a subflow: "Requested Item Manager Approval", I have changed the action "Ask for approval", which has a rule: approve "input<requested item<requested for<manager".Now I ...
Hi, We are currently using a workflow for a catalog item where in i am using a run script to fetch the values of a form which are numeric values. we have 6 such fields and in the user needs to add multiple number we have an option of adding an excel ...
Salesforce Data Cloud allows customization of the chunking process to optimize data ingestion and processing. This helps manage large datasets efficiently based on specific business needs.share your views about the query....
Hi Team, I'm trying to use Invoke Subflow inside the NowRPA Studio. 1)While creating Flow tried with Run as 'System user'2)Application Scope was selected as 'RPA Hub' for the Subflow3)I have enabled callable by Client and selected the ACL RPAFlowDesi...
