Hi, I need to use a script to retrieve schedules entries with an end date later than today.The problem is that the end_date_time field isn't in the usual date format (20251231T235900), and I can't compare it to the current date in my gliderecord. Can...
Hi everyone,I'm working on automating the approval process for RITMs (Request Items) and want to include Approve and Reject buttons directly within the email notification sent to approvers.So far, I’ve created an email notification triggered when an ...
I have to hide related lists to certain users. one of the related list is only visible on configure > related list, but not on form. Created a client script, it hid all the related lists on form , however it is not hiding the one that is not shown on...
Hi All,I need help with a requirement - the requirement is on the change request form when we are moving from implement to review state if that change request has any associated change task auto or manual if the task is not either closed or cancelled...
Build name: Yokohama while i trying to learn report part i am follow a youtuber but when he type in her pdi reports a option come view/run but while i am trying the same thing i am nor able to find view/run
Im new to Service now and i was trying to create a scheduled Script execution. But im unable to write any script in the Run this Script area, It shows " Cannot edit Read only editor". Any idea what is wrong here?
I am trying to create a simple script include from Fix script (Scoped Application) in the global application (The script include should be created in the global application) and I am getting the error Cross Scope Error. And I have granted the Cross S...
Hi Community, I need to copy attachment from interaction table to the case tableSo I have written one after BR on the interaction related record, in this table only we have the linking for both interaction(function executeRule(current, previous /*nul...
I was trying to send attachments added to RITM in Email. For that I have send Email action and then Look up records and Copy attachment action but i am getting error as below.Getting error in Lookup record and Copy attachment.Please help to fix this.
The sc_cat_item page on service portals allow users to submit a catalog item.I am going through the code on the widget and it seems like the submit button calls g_form.submit() to produce the record. How can I get the sys_id of the record if g_form.s...
In my profile, I see my time zone as US/Central, but when I raise a request and enter the date and time fields, I see Indian time only. How does it generally work? By the way, how do the same values appear for someone in a different time zone when t...
Private scoped applications provide a dedicated environment for your application, isolating it from other applications. This isolation ensures that resources such as tables, fields, scripts, and workflows are contained within the application, avoidin...
Hi,We have catalog item link in Service portal so whenever user click the link it should show Survey as Modal Pop-up and where user need to fill the survey. So I have modified the widget client script like below its showing survey widget not actual f...
Hi expert, When we ran transform map in SuccessFactors spoke we got many errors: Unable to resolve target record, coalesce values not present: [Script]. This issue should be related to the script of field map for sys_id. Below is the script: answer ...
In the RITM table we have a field called dur date i want to subtact 3 working days from thet due date and get the new date. (Thenumber of days might varies) Could any one help..
