i am trying to create a ui action on the change form on the service portal. this button is to help users fill the form with ai so it must be present when the record is in draft. however I can only get it to show once the record is pending approval. H...
I have a simple task to get some data from my scoped table and I'm having a hard time at it. I'm going to use the Incident table to make things easier to understand. I'd like to run through all Incident Caller ID's and simply ask "How Many Categori...
Hello - I was wondering if someone could advise on how I would go about changing the default filter on the Agent Assist within Agent Workspace. I have included a screenshot. Ours is defaulted as 'Knowledge & Catalog' and we would like to change it...
HiI'm having xyz table and abc is related list to that table so if i click on new button of abc related list it's taking me to def table .. how to stop it when i click on related list abc new button it should take me to abc new record
I've enabled the ACL for Table API such that only users with the snc_platform_rest_api_access role can access the Table API.All itil users inherit this role, thus allowing them to access the system via the Table API, which is not desirable.If I remov...
I created a transform map in the CMDB integration application inside an update set. The transform map contains 2 script includes that are private to the CMDB application. All my changes were done in the application. However, the transform fails with ...
We are facing a problem when trying to redirect to the portal via the UI Action - Create Workplace Incident. This portal displays all incident categories, allowing the user to browse and select the desired category.When we point to the incident catal...
Hi, In ServiceNow, are there any ways to monitor API requests? Example: I have given our clients 3 table APIs, and I will call them APIs A, B, and C. Now the clients will make requests from those 3 APIs with the GET method, but in the 3 table APIs, t...
I recently had a customer reach out to me asking if Oauth was supported in Studio when linking to source control. The answer was/is no. That sent me on a journey to understand why, and what other options there were. I've attached a white paper I put ...
I have a related list declarative action that opens a modal in a workspace. It shows risk statements that a user can select and then, they click another button (on the modal itself) to create a project risk using that risk statement (i.e.it mimics an...
Hello, I just noticed a new field "Number Format" when creating an Indicator. It has a default value of kMGTPE. Anyone have an idea where can I find information about this field? It was not mentioned in the ServiceNow Documentation and Analytics tuto...
Hi, When i try to create a new incident, Configuration Item field is showing all the records. But configuration item field is not showing the records with existing incident. I got to know that its a OOB behavior. can anyone suggest on this issue ...
We are trying to connect WalkUp to Exchange and when I run it, I get this message:Need admin approvalServiceNow TechHub WalkUp ApplicationunverifiedServiceNow TechHub WalkUp Application needs permission to access resources in your organization that o...
Hello,We need help with an issue we’re experiencing with a Standard Change Request.The first screenshot shows that the Assigned to field is empty. As soon as the user clicks the Schedule button, the Assigned to field immediately updates to the reque...
