Hi all,I’m currently in the process of setting up the new Now Assist feature to generate knowledge articles. While I haven’t completed the setup yet, I wanted to check if there’s a way to identify and track articles that are created specifically usi...
I have been tasked with creating an automation using Power Automate to perform actions when certain requests are made in ServiceNow. I'm not a ServiceNow admin and, unfortunately, our admin is not much help as the system was set up by consultants wh...
Hi All,I have a requirement to update the CMDB Workspace logo and replace it with our customer logo. Could you please guide me on which configuration needs to be changed exactly to achieve this? Thank you in advance for your support!
Hello, Has anyone been able to post a message to teams with a mention? I cannot get this to work, the part of my post which is suppose to be the "mention" is just free text. Im not sure exactly what needs to be populated in the mention parts, as its ...
Hi all, I am kinda lost already as I've digged through so many configuration, so maybe new "pair" of eyes will help. In our CSM/FSM workspace has disappeared a section, where Work notes, comments, basically activity stream has disappeared and nobody ...
In Studio, Everytime I am going to File ---> Publish, to publish any application, I am getting this error message as per screenshot: "Internal and Store Uploading has been disabled. Please contact your instance administrator." Is there some issue w...
Hi, I have a report requirement where I need to display the calculation between a percent_complete type field and a currency type one and I was wondering if I could achieve this via a function field created directly within the report. I had a go usin...
i am trying to create overview tab for sc_request table on service operations workspace as per the incident table could you please me with this
Happy New Year Community, I have setup a few bell notifications which trigger when work notes get updated, however the trouble is that the system picks up all the work notes present on the record so was wondering if it's possible to configure them in...
I have a repeater bound to a client state parameter "selected_projects", which is initially given a value of an array of length 1. The repeater is correctly showing 1 "row" of the contained components. I'm trying to update this client state parameter...
I have created an audit of the "audit_type" compliance, also configured the certification template with specific conditions to fetch the necessary records. The Create task check box is also checked. but the follow up task is not getting created. need...
Hi Team I'm getting the following error while trying to trigger an action for the SolarWinds alert to create servicenow incident " Error querying servicenow instance can be offline/not properly configured". I have provided this role "x_sow_intapp.int...
Hi Team, There is a requirement to populate the choices field(State and Resolution code) in Brazilian Portuguese in the email notifications.Brazilian Portuguese user is able to see the state and resolution code choices in Brazilian Portuguese but the...
Hello everyone,I would like to take CIS-Vulnerability Response Exam next month but I am a little bit confused about its requirements.Inside the exam specification :https://servicenow.app.box.com/s/ryyo1ifzonetb104jefjns91yv986sb4I have found points l...
I have a template for sc_task table and in "Next related template" field I have added another template which is also for sc_task. Now when I apply template using GlideTemplate.apply() or GlideTemplate.get(), only 1 record is being created.Is this OOT...
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