What we are trying to do is hide the u_internal_external field from external users. This script seems to work but the problem is that users who are internal are not seeing the field. Initially I though there was code error. The ! implies that user wh...
Hi All, I have 2 different entra account. If i give the hardcoded URL along with idp sys_id, it's working fine. But, if I just type the normal URL, it's taking me to session timeout screen. Any light? Thanks
I have a Trend report that shows incidents in the New state based on their created date. I want to display an informational message indicating the age of the oldest incident in the New state. For example, if the oldest New incident has been open for ...
I have created a custom application and i am trying to do a GlideAjax, though onSubmit client script , to access a script include within the same scope. I put a debug statement each inside the 'initialize' and 'testfunction' which i am calling in my ...
In Resource management workspace, we create resource cards by giving certain filter criteria.I do not want to display few options to select in the filters. For example, While creating a card with work type filter, I see options that show HR related i...
Hi Community,-> We have a knowledge related subflow where we are using the OOB 'Call a Workflow' flow logic.-> We are calling the 'Knowledge - Instant Publish' workflow in this flow logic.-> Passing the knowledge article object as an input parameter....
Is it possible to hide a variable like "Address" from a catalog item in ServiceNow once the request is fulfilled. Untill the RITM Is fulfilled variable should be visible, once it's fulfilled variable value or variable with value should be hide. Examp...
Hi Everyone, I just wanted to understand how e signature template is mapped to task.I can see we can give the task type as e signature an attach the e signature template but i the esignature templated we are not specifying any document template. How ...
Hi Everyone,We have a requirement where, when a RITM (Request Item) is submitted in ServiceNow, the computations will be done and some information will be sent via email and customized PDF attachment.The PDF should have a header and other details pop...
Hi,function onClick() { var comments = g_form.getValue("comments"); if (!comments) { alert('The "Additional comments" field must be filled in before the transtitioning to Canceled'); return false; } g_modal.confirm('Conf...
Hi All,Kindly let me know how to fix Idp redirection and redirection has to be done automatically .but here redirection not happing to Microsoft Login page. when I'm clicking in "X" mark, it is giving error message after Configuring at AzurePlease ...
HiHow can agents be redirected to the HR Agent Workspace landing page when they log in to the instance, so that the workspace is their first page? Also, how can they be redirected to "/now/hr/agent/home" when they click on Homepage at the top left co...
Hello Guys! Do you know if it is possible to use dotwalking and show columns from incident_sla table if report is created based on incident table. I need to be able to assign tickets to group and user to assigned to, thats why i need to use incident ...
Hi I am working for CSM/FSM Workspace on CasesMy requirements is to build a PA dashboard to show:Build a daily report that shows the number of emails processed by each agent (Assigned to). The report must support filtering by Internal Team vs Externa...
We are moving over to O365 and using the remote mailbox on an on premise exchange server. Up until now, we have been using orchestration on ServiceNow to build a new employees Active Directory account. But when we move to exchange, we need to create ...
