How to trace a UI Builder macroponent (component-id) back to its page in CSM Workspace? CSM Workspace: Case Contact/Consumer Lookup panel — where is it configured in UI Builder?When a case is created and contact or consumer is empty This is getting p...
Hi,I have a multi row variable set in my record producer. As an admin, when i click on the 'Add' button its working and i can add a new row.When I impersonate a vendor contact user with sn_slm.contact role and i click 'Add', nothing happened, i dont ...
Hi,I am working on a custom workspace where we are using the SOW - Sidebar tabs page collection on the record page.The Record Information page loads correctly. However, when I click the Recent Interactions or Assigned Assets links, instead of display...
I have create a 4 Tests and i have linked with Test Suites, when i tried first time the chrome browser window opened and the execution was shown live, but once after i have closed that tab and i have executed the the suites by clicking Run Test Suite...
Hello, I noticed four interesting fields in the UI Policy Action (sys_ui_policy_action) table :field_messagefield_message_typevaluevalue_actionTheir names suggest that a UI Policy Action can display a field message or set a field value. However, thes...
Hi expertsSearch for Duplicates UI Action is only displaying in the Classic UI for KA. I even tried to enable/checkbox Workspace Form button on the UI Action but it does not show in the Service Operation Workspace for KA. Can someone please guide me ...
Suppose I have created ACLs on the Incident table and granted the ITIL role access at both the table level (incident) and field level (incident *). Now, I have a requirement to hide a specific field, such as short description, from users with the ITI...
Actually i have written "Run Server Side" test step which helps to hold my ATF to run to further test steps.but I'm using after reusable test it is showing error as mentioned below "Unable to find step configuration 'Execute Test: AWS account request...
I'm currently an intern on a project, and I've been asked to work with the Quote Management OOB application.My question is: Do I need to review the out-of-the-box (OOB) scripts (such as Script Includes, Client Scripts, and Business Rules) that come w...
Recently I attended interview for ServiceNow Developer and the question which I faced are: 1. Tell me about yourself2. What is the latest thing you developed in your project? (Describe the project requirement and what are all the things you did)3. If...
I'm a ServiceNow developer focused on custom app development and PS implementations (client scripts, business rules, Flow Designer, UI Builder, Service Portal) rather than core ITSM/CMDB. As orgs move from unused AI entitlements to production agentic...
my requirement is when incident created we need to predict how many incident task should create based on previous or historial incidents and when we have count create that many incident task and mapped all the required incident task fields as well as...
I have a simple on change catalog client script as below, here entity_name is reference type variable, changes_entity_appointment_ownership is select box variable and appointments is MRVS and except for entity_name no other field gets cleared. I kn...
my requirement is based on condition we need to send email to customer in that email we need to ask 4 question to the customer how to add question in email body? if they replied than how to get those question answer and based on answers i need to do ...
api.controller=function($scope,$rootScope,spSCNavStateManager,spUtil) { /* widget controller */ var c = this; var min = 1 ; var max = ''; //$scope.request_type = $scope.page.g_form.getValue('request_type_txt')+''; c.server.update().the...