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Beginner with 2 months of ServiceNow experience — How should I start learning Integration?

PrajwalBR
Giga Contributor

Hi everyone,

I’m a fresher and I’ve been learning ServiceNow development for about 2 months now. So far, I’ve covered the basics like Client Scripts, UI Policies, Data Policies, Business Rules, GlideRecord, and some server-side scripting.

I’m now planning to start learning ServiceNow Integration, but I’m a little confused about where to begin. There are so many topics like REST APIs, REST Messages, Scripted REST APIs, authentication, IntegrationHub, Flow Designer, Import Sets, and MID Server.

For someone who is still a beginner, what would be the best and easiest way to learn integrations step by step?

Would it be better to start with:

  1. REST API basics

  2. Outbound REST Messages

  3. Scripted REST APIs

  4. Authentication

  5. ServiceNow-to-ServiceNow integration

  6. IntegrationHub

  7. MID Server

Also, if possible, could you suggest a simple real-world integration project that I can build as a beginner to understand the concepts practically?

I’m mainly looking for a beginner-friendly roadmap so I know what to learn first and what topics I can leave for later.

Any advice or learning resources would be really helpful.

Thanks in advance!

3 REPLIES 3

glideFather
Tera Patron

ahoy @PrajwalBR,

 

welcome to the ServiceNow universe! If you are a fresher with limited knowledge, could oyu possibly share your motivation to directly learn integrations? They are probably the most complex capabilities and might be overwhelming to skip the foudnations and go to the most difficult one.

 

If you are not aware with the basic platform administration, maybe starting with the platform configurations could be better in your situation and once knowing more about it then it might be easier for you to learn the difficult parts. What do you say?

 

Perhaps instead of focusing directly on integrations, you might want to select a role to achieve (admin, analyst, etc) and enrol to these training materials pre-defined by ServiceNow as paths and journeys, you can combine between then and do it in your own pace.

 

        ServiceNow University 

        

glideFather_0-1786603318204.png

 

 

      ServiceNow Career Journeys & ServiceNow Career Paths 

      

glideFather_1-1786603318205.png

 

  • Pick a ServiceNow Career Path that matches your interests.
  • We’ll help you start at the right level based on your skills.
  • A ServiceNow Credential gives you industry recognition.
  • It proves your investment and boosts your professional value.

 

        Learning Plans at the Developer Portal 

        

glideFather_2-1786603318205.png

 

  • Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
  • You can try almost everything for free (except a few advanced features like AI).
  • Explore guides, tutorials, blogs, and documentation to learn more.
  • Short and self-paced modules.
  • Best practices, references, 

 

Good luck! 🤞💪

 


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

Dr Atul G- LNG
Tera Patron

Hi @PrajwalBR 

 

Integration alone will not be sufficient unless you also understand coding and scripting. I would suggest learning both Integration and coding/scripting together, as they complement each other and will give you a stronger understanding of how integrations work in ServiceNow.

 

Here are a few tips:

  1. Follow this master playlist to strengthen your JavaScript skills specifically for the ServiceNow platform. 

https://youtu.be/62Nabpb94Jw?si=FqBwRN2B8C71aYHr

 Hands on  https://developer.servicenow.com/dev.do#!/learn/courses/australia/app_store_learnv2_scripting_austra...

  1. Spend at least 1–2 hours daily on the ServiceNow Community. Observe the kinds of technical questions being asked and how experienced members respond. You’ll learn a lot passively this way—and I highly encourage you to start answering questions as well. Explaining concepts to others will improve your technical thinking and deepen your understanding.

 

  1. Explore the free courses available on the ServiceNow Developer Site. These are practical and focused, and will help you apply your knowledge directly on the platform.

  2. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/citizen_developer
  3. https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/servicenow_application_devel...
 
Basic courses:
 
 
 
 
INTEGRATION:
 
 
 
****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
JavaScript on the Now Platform enables you to create more complex logic and user experiences. This video series introduces you to the JavaScript language specifically tailored to its use in the Now Platform. Lab exercises in this series give you experience from basic syntax to flow control to ...

SohamTipnis
Mega Sage

Hi @PrajwalBR,

 

Welcome to the ServiceNow family!!!🎉🎊

 

You can simply start by watching the micro-certification called "Welcome to ServiceNow."

You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow documentation.

 

Welcome to ServiceNow Micro-Certification:

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

 

ServiceNow Docs: https://www.servicenow.com/docs/

ServiceNow University: https://learning.servicenow.com/now/lxp/home

 

YouTube:

https://www.youtube.com/watch?v=MsUtp2ggmdE

https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D

 

Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 🎊

 

IT Service Management 

IT Service Management (ITSM) Implementation 

 

 

All the best, enjoy!!!😉

 

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌‌😊

 

Regards,
Soham Tipnis
ServiceNow Developer Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

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