1 ACCEPTED SOLUTION
try this and see if this works
add this in Message field
Latest comments is: ${comments:1}
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Hi @PaulaaO ,
1) first create the email script :
create new record
2)now in you notification :
add this code :
${mail_script:your_script_name}
save the notification record . and click on preview Notification to test. select preview record to test notifiaction . you can your record latest worknot in notification email
copy this code un your email script as it is :
(function runMailScript(current, template, email, email_action, event) {
var workNotes = [];
var gr = new GlideRecord('sys_journal_field');
gr.addQuery('element_id', current.sys_id);
gr.addQuery('element', 'work_notes');
gr.orderByDesc('sys_created_on');
gr.setLimit(1);
gr.query();
if (gr.next()) {
template.print(gr.value);
} else {
template.print('No work notes found');
}
})(current, template, email, email_action, event);
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Thanks...!
