Forum Posts
hide New button based on some condition in related links
Here is snap in this snap the highlighted New button hide based on condition.condition 1 : if user had admin, can able to see the new buttoncondition 2: the highlited, managed by group member - who has any one part of that group member also able to ...
Resolved! Change Risk Assessment setup
Hello Everyone, We have Change Risk Assessment feature , can one let us know how its setup and calculate the values. In addition to that can we add more questions to the Change Risk Assessment page and also add help text to provide more info on the ...
ServiceNow Tacton CPQ Integration
Has anyone worked on ServiceNow Tacton CPQ integration? Any idea what procedure need to follow?
Resolved! catalog item
Hi everyone,I have a catalog item for group retirement. Before retiring a group, I need to check its dependencies.I created a Script Include to check dependencies (like Business Rules, ACLs, UI Actions, Client Scripts, etc.) and used it in a workflow...
Call script include to a Reference field in a variable set
I have a Business Service Field i want to filter using a call to a script include. Yes this could be done user simple but this is a small sample to a bigger issue. Im having issues calling to a script include from a reference qualifer variable in a v...
Mobile Agent - How to setup and test incremental offline behaviour
Could someone please guide me on how we could configure and test the "incremental offline" functionality in the Servicenow Mobile Agent app. The manual offline functionality already in place and would like to explore impacts of the incremental offlin...
In MRVS how to get only 1st Category from multiple Model Categories
@Ankur Bawiskar In MRVS how to get only 1st Category from multiple Model CategoriesUnder cmdb_model table we have field Model Categories how i can take only first Category and add to MRVS data.Now adding it takes all the categories.Example:Model Cat...
Base table in cmdb
Of the Ci tables, which is a base table of the CMDB hierarchy? a) ECMDB b) Cmdb_rel_ci c) Cmdb_ci d) cmdb e) Ecmdb_rel_ci f) Ecmdb_ciplease explain
Execute operation on script include 'hr_caseOpenRequestFilterUtil' from scope 'Global' was denied.
Hi, We are trying to implement the Employee Center Out of the Box widget, 'My Items' which shows tasks, requests, surveys , and Today's Reservations to our custom portal. We are getting this error: Execute operation on script include 'hr_caseOpenReq...
Resolved! How can i get data out of a data pill post Yokohama
I have noticed an issue post Yokohama release.Simple custom actions that I built no longer work in flows.The actions work, all logs are as expected when testing the action, but always fails in flows because the data pill (output from the action) seem...
Resolved! How to calculate average survey rating per assessment
I’ve created a survey in ServiceNow for Incidents with 5 questions:Questions 1–4 are rating type (scale 1 to 5).Question 5 is free-text (comments).What I want is:Calculate the average of Questions 1–4,Also include the free-text comment from Question ...
Declarative actions
Hi Can we configure the visibility of the declarative actions?my requirement is when the status changes to in progress declarative action button should show and then clicking on the on hold declarative action button it should update the record status...
how create schedule to trigger notification expiry for due or over due using flow designer
hi, I need a help , how to create the schedule to trigger notification expiry for due or over due using flow designer,how the fetch the record and condition for the day (eg:7 days or 7days overdue) how to calculate those condition. How to trigger the...
GlideAggregate on Remote Table
I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query. This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...
