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How to close GlideDialogWindow

Cannot close the dialog created by the UI action.ui action onClick:function onClick() { var sysId = g_form.getUniqueValue(); console.log("=== Notification Dialog Initialization ==="); console.log("Incident sys_id: " + sysId); if (g_...

niuweili by Kilo Contributor
  • 292 Views
  • 2 replies
  • 0 helpfuls

Test Data Deletion Fix Script ATF

Hi,Has anyone used Test Data removal using the Fix Script in ATF? If yes, can you please share the script? At my company, I create dummy data for each test case, so I didn't need to use any table Cleanup or anything. Kindly help.RegardsSuman P.

ServiceNow to Tempo Authorization Error

Good morning,I’ve spent the past day trying to figure this out and I’m officially stuck—so I’m reaching out for help. I’m working on building a new integration between ServiceNow and Tempo (Jira) to submit Worklogs (Time Cards). However, I’m running ...

Tempo Redirect.png SNow App Reg.png SNow Access Tempo data.png Success.png
Ashley by Kilo Sage
  • 294 Views
  • 1 replies
  • 0 helpfuls

Resolved! What is the difference between a Dashboard and a Workspace?

Go to the Experts I am not sure what the difference is between a Dashboard and a workspace.We already do things like making a list of requests assigned to us in the Dashboard.Can I do more in a Workspace?Please let me know the difference in use and t...

M_Tomy by Tera Expert
  • 3233 Views
  • 5 replies
  • 4 helpfuls

API restrictions in OOB API for attachment

Hi all,  We have global table for attachment and there are system properties for that as well from OOB, now we have extended the task table in our custom table and here we are using attachment which is globally. Now the requirement we have to manage ...

Devansh1 by Tera Contributor
  • 626 Views
  • 2 replies
  • 0 helpfuls

Resolved! Hide/Visible Survey Questions

Hi All,We are developing a survey for service desk.Is there is a way to make questions visible/hide based on response to other question, as we do in catalog items.I browsed over community and wiki, but i am only able to find NOT POSSIBLE solutions fo...

madanm7786 by Mega Guru
  • 3680 Views
  • 4 replies
  • 2 helpfuls

Resolved! mail script for cc not working

I have a mail script to add cc to a notification. The script is getting called as I can see it in the logs and right values. When emails are generated I cannot see that in CC column. How can I fix this? This is a scoped application and both notificat...

samadam by Kilo Sage
  • 785 Views
  • 5 replies
  • 0 helpfuls

Agile burndown chart

“How is the ideal burndown and actual burndown calculated in an Agile burndown chart?”Can anyone please help here with example?

Asmita20 by Tera Contributor
  • 491 Views
  • 3 replies
  • 0 helpfuls

Resolved! Level 4 developer

Hi everyone,I came across the term “Level 4 ServiceNow Developer” in a job description and was wondering what it specifically means. Does ServiceNow officially define developer levels (like Level 1 to Level 4), or is this something companies use inte...

PoonkodiS by Tera Contributor
  • 1006 Views
  • 9 replies
  • 2 helpfuls