Hi team,I’m reaching out to check whether anyone has experience or insights regarding integrating Amazon Connect Agent Workspace with ServiceNow ITSM.Can the Amazon Connect agent workspace be fully embedded in SNOW to benefit from capabilities like A...
Small clarification in ServiceNow.There is one user, he is from NHSE-NBSS domain and in user profile in the visibility domain section , added PHW domain also. Now there is a dashboard. the dashboard in under PHW domain. in that dashboard , there is o...
Hi all,What are the courses need to learn for cis- data foundation exam . Thank you,Poonkodi
Hi Team,I am working on an integration in ServiceNow where an external system needs to send data to a Scripted REST API. We are currently using a Unified Gateway account for the integration.I would like to understand how we can secure the Scripted RE...
Hello, we have a scheduled data import of type File w/ format CSV and SFTP file retrieval method from our HRIS platform. Recently, the imports have started failing with "JDBC load error Table contains duplicate column names" in the logs. However, the...
I have a button that I have added via UI Builder, however it doesn't do anything yet and I do not understand how to add an 'event', so sorry to ask, but I'm looking for a full step by step guild if someone is willing to assist please? Ultimately what...
Hello Colleagues,Please support me, I need to set up short description, description and assignment group as mandatory for Catalog Tasks and Incident Tasks created outside the flow, by user on SOW. Thank you for help:)BRSylwia
Hi All,I have a Save button on the incident form in Workspace and there is a Business Rule that prevents the incident record from being inserted when certain conditions are met, and it returns a custom HTTP status error message.When the record insert...
Hi All,Please anyone help me how CI and Asset CSDM Life Cycle Field Synchronization works in servicenow?I referred now learning course but not getting how exactly this functions works in ServiceNow, If any reference video will help. I tried with the ...
Hello Experts, I need assistance with setting up my user fields on user result card while previewing my AI search profile fields like mobile number,location,department,company is not dispalyed even after mapping and setting done under indexed resourc...
Hello Developers, I need a help on setting up date/time type flow variable to utilize in the flow for different condition along with transform function. Unfortunately, when i am trying to pull run time date time and one field (Date/Time) value to ca...
Hi, Is there any way to limit the number of rows in oob data table widget in service portal so that the user wont need to scroll down to see more records.
I created an order guide and it processed 3 catalog items in parallel. The sequential fulfillment plug-in was recently installed. I then took that same order guide and selected generate sequence. I am now getting the playbook error Invalid Referenc...
Hello!I've been learning implementation of servicenow and I'm trying to create a copy case button, when we click on the button it should create a new case copying the short description from that case and also update the work notes as 'copied from csx...
