Build Exception for approval for one USer

[Shree Nag]

Hello,

Is there a way to put an exception to one user, whose approvals needs to routed to another.

I have a case to route all approval requests coming to our CEO routed to the chief of staff.

This is only on requests. 

As in an example, if a catalog task is created, and manager assigned to approve is the CEO, the approval should be rerouted to the Chief of Staff.

Is this achievable?

Any help appreciated.

[Sandeep Rajput · Accepted solution]

@Shree Nag Create a business rule on sysapproval_approver table as follows.

Hope this helps.

[Sandeep Rajput · Accepted solution]

@Shree Nag Create a business rule on sysapproval_approver table as follows.

Hope this helps.

[Pranav_Thanedar · Accepted solution]

@Shree Nag 

Why don't you try to set delegate approval? You can set the Chief of staff as a delegate to the CEO. 

You can set the delegate in the "sys_user_delegate" table. All the approvals from CEO will also be received by the Chief of staff.

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.

Regards,

Pranav Thanedar

[Shree Nag]

Thank you both for immediate reply.

Both solutions did work.

If you may help with another question, How do I populate the manager field, if the "Requested for" is selected in catalog tasks.

Attached is the pic of the catalog task.