Business rule is not working/triggering

Aman63
Tera Contributor

‎01-18-2023 12:13 AM

Hi Team,

 

I am trying to execute a business rule after there is insertion in the request table. My business rule is not getting triggered.  

Below is my script :-

Aman63_1-1674029412029.png

 

This is dev instance :- https://dev145852.service-now.com/

Order is 100 for the business rule

Need urgent help on the topic. Please suggest.

 

Thanks,

Aman

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6 REPLIES 6

Ankita19
Tera Guru
Tera Guru

‎01-18-2023 12:43 AM

Hi,

I guess you didn't pass Rest API name and method name in your script.

var r = new sn_ws.RESTMessageV2(‘RestAPIScriptName, ‘POST’);

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Aman63
Tera Contributor
In response to Ankita19

‎01-18-2023 12:52 AM

Hi Ankita, Thanks for the reply I am creating the API request in the script only and the main issue is business rule is not even getting triggered.

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Ankita19
Tera Guru
Tera Guru
In response to Aman63

‎01-18-2023 01:01 AM

Yes, Because you didn't pass REst API Name . I shown you as an example in my previous response

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