Business rule is not working/triggering

[Aman63]

Hi Team,

I am trying to execute a business rule after there is insertion in the request table. My business rule is not getting triggered.  

Below is my script :-

This is dev instance :- https://dev145852.service-now.com/

Order is 100 for the business rule

Need urgent help on the topic. Please suggest.

Thanks,

Aman

[Basheer]

Can you put a log or gs.addInfoMessage("something") after line no 1 and check whether business rule triggered according to conditions or not.

If you didn't got the log or message then you need to edit the triggering conditions.

[Basheer]

Hi @Aman63 ,

In line number 18 you need to pass the restmessage name.