Business rule isn't setting the form view

[e_wilber]

I am trying to force a custom view on everyone (for testing) in our DEV instance on the cmn_schedule_span table by copying the logic in the OOB business rule "incident functions".

This business rule is NOT setting the view and I double checked that it is correctly named. Am I missing something?

Table: Global

Active: True
Advanced: True

When to Run: No conditions

Script: 

function cmn_schedule_spanGetViewName() {

answer = "crc";
}

function cmn_schedule_span_listGetViewName() {
cmn_schedule_spanGetViewName();
}

[Mark Roethof]

Hi there,

What's the reason for doing this with a Business Rule? Why not View Rules?

System UI > View Rules

Kind regards,
Mark

[e_wilber]

Because that's not working for me either. I am an admin but since I am not applying any role restrictions, I am expecting it to force my view when I open any cmn_schedule_span record but it's defaulting back to whatever view I manually selected last time.

The view itself is below. Just to show that it really is named crc.

[e_wilber · Accepted solution]

Update to anyone else that has this issue in the future.

The business rule or view rule won't take place if the user manually selected a view previously. That's the issue I was running into is the view rule was being ignored because my test user's view wasn't set to default on the table I was trying to force the rule.

As soon I set the view back to manual, both the business rule and UI rule were working fine. I removed the custom BR and kept the UI rule.