Business Rule not triggering on custom table?

[Jared Wason]

Hi,

I have a business rule that is set to run before an insert. I go to my custom table, click the 'new' button to add a record, i fill out the fields and click 'submit', but I am not seeing my business rule's log messages appear. Any idea why that might be?

[Allen Andreas]

If everything is as you say...there really isn't a normal reason this issue is occurring..but...

At this point I'd recommend 2 things:

1) Clear your instance cache by typing: cache.do and press enter in left-hand navigation

if that does work...

2) Please logout, login, try again and if not, delete the BR and recreate as something must be glitched...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Jared Wason]

I tried cache.do, I tried logging out, and now I have deleted the BR and created a new one. Here are all the screens for my 2nd BR and the form that I'm submitting that seems to not be triggering the BR.

[Allen Andreas]

Hello,

Alright, which sort of follows in line with my initial question around the scope of this and asking about Global (granted it's not an app scope, but was hoping this would ring a bell and have you check other settings only knew you of). We didn't know what your environment had setup...so yeah...I figured it was going to be something unique that only you'd really know unless we literally exhausted every single speculation we had.

Please go through this thread and mark any reply as Helpful, if it was.

[asifnoor]

Hi

Few things to check

1. Check if you are creating record in u_assignment_lookup

2. Check underr when to run, before insert is selected

3. If it is in a scoped application, try using gs.info instead of gs.log. gs.log does not work.

4. Check the actions tab and see if anything is set there.

[Jared Wason]

The record is showing up in u_assignment_lookup table. Insert is selected. What do you mean by the actions tab? I'm not familiar with that. Also adding gs.info did not work either.