Hi everyone,We have a requirement where we need a report with the user's name, duration and count (Total till the current date) of who has used Service Operations Workspace. Please let me know if anyone has worked on a similar requirement.
Hi all, I am hoping someone can help please. Every year I struggle with trying to located the latest SOC reports for Service Now. Where can I find these? I seem to be going in loops with logins that take me back to the same pages without any repor...
How to export records to excel and Zip those exported data in list view from export option. @Ankur Bawiskar @Allen Andreas
Hi Community, can someone tell me, where i find "kb_article_list_template"? I found a link to this in the Widget "KnowledgeRelatedArticles". It seems to be a Widget, but i do not find it in the Widget Table... Thanks a lot! Best, Stephan
I don't know why it doesn't want to be done var database = new GlideRecord('cmdb_ci_database'); database.query(); // I go through the database and get the application name // if the application field is not empty, it will execute the contents of if...
I want to get incident table data for 120 days. I want to show the front end into chunks like 1-7 days, 8-20 days, and so on. Also, want to group by created_at and updated_at.What is the best approach to get data from the service now? Should I query ...
Hi everyone,We have a requirement where we need a report with the user's name, duration and count (Total till the current date) of who has used Service Operations Workspace. Please let me know if anyone has worked on a similar requirement.
Hi, I have created one custom widget, I need to display only 5 records per page in widget. Could anyone help me please. Thanks,Manju
I created template record for Universal Request table.Application(sys_scope) was Global.When non-admin user(with has roles about template table) tried to see template fields in template record, it shows empty field. I already gave ACL save_as_templa...
Hello experts, I'm looking for a way to convert email html body to utf-8. (as sender cannot parse it before sending to SN side). I tried to adjust this piece html code which do working on the web:function strip(html){var tmp = document.createElemen...
Hi All, We have published the custom application in lower environments, but the catalog items are not deployed in prod. However, catalog items are present in lower environments. Does anyone know about this issue? Thanks.
Hi, I am working on the service portal, I have created 2 containers. I need to set background color for knowledge and catalog. Could anyone help me . I have shared screenshot below. Thanks,Manju
I have scenario where i have 2 tables, Each table consists of two columns with the same name that is "Parameter and Value"Each table have some data like....IN first table data is like below IN second table data is like belowParameter value ...
create a ui action to download the current incident form with the values filled in incident
I want to integrate my ServiceNow with the external rest API such that whenever an incident is created in ServiceNow than the new incident data in incident table is pass to the external API
