We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

In Notification how to incident number as link

Hi All, In the notification how to incident number as link when we click on that incident number that incident want to open how can achieve this. Please let us know  please find the attachment.

Sirri by Tera Guru
  • 1451 Views
  • 2 replies
  • 0 helpfuls

Resolved! Script Includes return sys id instead of user name

Hello,I have the following script include calling from client script.  It is currently returning the sys id instead of the name. Could someone please help take a look at the following code and provide suggestion to fix it.  Thank you var getSelectedG...

Erica2_0-1698455757459.png
Erica2 by Tera Contributor
  • 1276 Views
  • 3 replies
  • 4 helpfuls

Automattically add Certain users to RTASK watch list

We are sending e-mail to ServiceNow and it automatically creates a TASK we want  Certain users to be automatically added  as watchlist members  to that TASK   Have the following scriptif (email.body.CAIRCA == "CAIRCA")var wlist = email.body.wtlist;cu...

GeoV by Tera Expert
  • 450 Views
  • 1 replies
  • 0 helpfuls

Resolved! Console.Log() functionality within SN?

I am new to ServiceNow development and I am having trouble testing because I can't figure out how to print to the "console" or any type of console adjacent. I am used to being able to console.log() when testing javascript code to check values, but I ...

Mason Angus by Giga Contributor
  • 24167 Views
  • 2 replies
  • 8 helpfuls

Resolved! Problem changing the view

 Hello,I have a problem, I can't change the user view.When trying to create an article, the view that appears is CSP Workspace, so the fields do not appear. The problem is that the option to switch to default view does not appear.Where can I configur...

diegodossan by Tera Contributor
  • 1593 Views
  • 4 replies
  • 1 helpfuls

Create Group Approval from Workflow Run Script Action

We have a "Run Script" workflow action that loops through the values in a List Collector field  (based on a Custom Table that lists Roles & Approval Groups), and creates a Group Approval for each selection. That code looks like this://capture package...

jmiskey_0-1698432583857.png jmiskey_1-1698432659272.png
jmiskey by Kilo Sage
  • 1549 Views
  • 5 replies
  • 0 helpfuls

Resolved! Pass value from one form to another using URL params

Hi everyone , im trying to pass values from one form to another using a UI action in the context menu, but all of the related fields are not being populated only the strings , is there a way to do this ? here is the code var urlStart = '/rm_story.do?...

Waru by Tera Contributor
  • 1977 Views
  • 14 replies
  • 1 helpfuls

Deploy Software from SCCM using CSD 2.0

We have two SCCM Servers and we want to deploy sofware from SCCM using CSD 2.0. When I look at Action Add to Device Collection, I can see connection alias as below. Now I want to change connection alias for different SCCM server.How can I do it. sinc...

sindhu211_0-1698435597969.png

Report showing attachments downloaded

I'm looking to create a report that shows what attachments were downloaded from Cases from the Customer Portal. The specific file name, who downloaded it, when downloaded, etc.

MStritt by Tera Guru
  • 2179 Views
  • 5 replies
  • 1 helpfuls

Where is catalog builder designed to run?

We've been having an internal debate on where to build catalog items with catalog builder. From looking at the way the publishing works it seems clear it's designed to be run in the production instance. SNOW support threw a monkey in the works by tel...