Hi,I have a quick question.In the variable, I have an attribute that displays name and fields from the department. I want to be able to search by last name, but I don't want to display the last name column.column.ref_ac_columns=department.name;depart...
Hi, in scoped app, try to configure item choice based on type, always got this error , it seems get in, but the update set would not be allowed to the scope application to another instanceInvalid 'Table' selected on the Choice Set record. The '...
Hi All,I am having one doubt,In that service catalog request I just added the ,Description of the form should read“Click here to view standard catalog guidelines” when i am click here then need to download one document, how can i implement that, we c...
HiI need help with ServiceNow and Tableau integration.I have done the following.Created local accountCreated a group with a RoleACLs - read access to the following tablessys_dictionary table (metadata about columns)sys_db_object table (metadata abou...
Can we set a subject in Mail Script for Email Client Template (sys_email_client_template) . Tried below
I tried to run task intelligence for itsm models in PDI the status still shows in training from past two days
Hello team can someone explain to me this topic : Business Calendari'm new to it. If i want to run a Schedule Job Quarterly should i just use Quarter in the Business Calendar or is there more to it?Thanks!
Hi,How can I redirect a record producer that is executed on native SN (when the record producer is accessed from a module URL link) to the newly created HR Case form after submission? Is there an option redirect to the newly created HR Case instead o...
how to edit customer information tab in workspace.
Hello Team, I need to trigger the approval to Approval group , owned by and Managed By for affected CIs and Affected Business Services if Outage is present. If it does not present then Needs to Trigger Notification Approval group, owned by and mana...
I am trying to change single work notes / comments in Form View using a business rule. I'd like to get the same result you could get using: g_form.setvalue('description', 'This is an example') So far, I have only found methods to update this field a...
Hi All,I want to get the user unavailability(OOO) from outlook to Servicenow, when a user is trying to assign a ticket to OOO user then a message should be pop up saying that the user is in OOO please reassign to someone else from team. If I get OOO ...
Hello team,I have query that , I wanted to create a BR in sys_user_grmember (group member) Table that if one of the group is removed from that user then ex - Hardware , then this BR will be triggered and i can perform the action. I wanted to know wha...
Hello,I'm looking to create a Date flow variable, but unfortunately, there isn't a Date or DateTime option in the type list. Is there a way to enable Date or DateTime support for the variables?
