Hi Team,I have a service portal page where am adding a new container and two rows, having total 4 columns(4 widgets).I need a border for the container alone, can i know where and how to give the css part for container.Can someone please help me out h...
Hello ALL ,I have requirement to set visibility of "hr_acuity" checkbox if "hr_opened_for" is :Only display if opened_for.location.category = XYZ I have also used this in script part:function onCondition() {if(g_form.getValue('hr_opened_for.location....
I have a table xyz, there are records in that table. Is there any option to get the values of one column of xyz table, as choices?
Hi Members,I have an inbound email action that simply captures the response (replies only) and whatever comes in the email copy it to the ticket's comments. But if that email becomes a chain, multiple replies, the whole chain gets updated each time. ...
I have a requirement for a new catalog item that I'm not sure how to accomplish. The workflow requires two approvals - both to C-level people who do not use ServiceNow. I plan to use a create event to send them an approval email. However, they will...
i want get latest comment on incident form. when incident state is In Progress and additional comment Changes. Using Business rule GlideRecord. 1. Create Business Rule - On before update state - In Progress. And Additional Comment Change Script -: v...
Hello Community, We have a mix of public and restricted KB articles in our Knowledge Base. We have successfully implemented a redirect to authenticate when an unauthenticated user tries to access a restricted knowledge article on our service portal (...
Hi, I have requirement to trigger catalog tasks based on (select box) variable value on ritm record for a catalog item.The variable is hidden on catalog form and is visible on ritm(once the catalog item is submitted)The user then update the select bo...
Hello Team,We have a Flow designer which sends the email using "send email" Action. But I want to add email script to the email body as we do on the sys_notifications table. Is there a way to add the email script on the flow designer. Thanks,Prudhvi
Hello Experts,I have a list collector field on the Change Request form which references to sys_user_group tableFor example, the current field holds three groups called "A, B, and C" now I have added "D, E" groups manually Previous list collector fiel...
In the docs, the data size of content that can be retrieved with getContent() and getContentBase64() are limited to 5MB.There is no mention of a limit regarding the data size that can be written with writeContent() and writeContentBase64().Is the dat...
Hi Team,I have a requirement to insert a clickable URL in worknotes. I am creating the record using flow designer so I am trying to set the URL here itself. Is it possible?I see the full text getting insert if we use inline scripts.[code]<a href="htt...
Hello All,I am looking for help with the following requirement. As we all are aware that the Slush bucket appearance is different with Native UI where as the Portal view is different. I understand that the same slush bucket look can be achieved in Po...
I am able to download an attachment and parse a simple text file, but the file I wish to parse now is a word document, which appears to be a compressed file, but when I attempt to unzip the returned byte data it saves zip contents as individual indiv...