Business rule should not run on Service portal, how we can do this ?

[manishaidhate]

I want to run Business Rule only for service now form (Approval form) not to Service portal Approval Form

if ((current.comments == '') || (current.u_rejection_reason == '')) {

gs.addInfoMessage('Comments and Rejection reason are required to reject a change request');

current.state = previous.state;

current.setAbortAction(true);

}

[Chandu Telu · Accepted solution]

HI Manisha,

just create a field in back end and update that field from service portal and add the condition in business rule

Thanks

Chandu Telu

[saprem_d]

Hi,

Utilize GlideURI to get the /sp in the URL and then add it in the condition

https://developer.servicenow.com/app.do#!/api_doc?v=helsinki&type=server&scoped=true&to=class__scope...

[Blair5]

Hi Saprem,

That link isn't working. Could you give me an example. I need this exact thing for a requirement.