CAB approval member role

[SnowSnew]

Hello guys I have a question about approvals for change request.

I modified the approval policy to wait for all member of the CAB approbal group when the request approval button is press.

 

But only member of this group with the admin role have their approval requested.

I would like to know if there is a role required exept admin to ask approval to all member of the group.

I have tested with change_manager and approver_user even approver admin but it doesnt work.

thanks in advance any help is  appreciated

[Dr Atul - LNG]

Hi @SnowSnew 

Could you please provide cab role as well. sn_change_cab.cab_manager

[SnowSnew]

Hi,

Even with this role approval is not asked to the user member of the CAB approval group

[SnowSnew]

this are the roles my  user have 

[Dr Atul - LNG]

Hi @SnowSnew 

https://www.servicenow.com/community/now-platform-forum/roles-that-are-able-to-approve-requests/m-p/...

Check the ACL once.