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CAB workbench not displaying any change record

siddharth26
Tera Guru

Hi All,

 

I have created few changes and its been approved state but am not able to see those changes in the CAB workbench.

 

siddharth26_0-1728894466187.png

could you please suggest if am missing any thing here

 

thanks

sid

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @siddharth26 

 

CAB workbench will show the CAB meetings not the changes. You need to configure it fully to utilizes the CAB workbench with agenda management.

 

https://youtu.be/ZuIGYQRkKc4?si=JqSYlDYLM2zqGYXE

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi AG - Learn with servicenow,

 

thanks for the reply it was very usefull, i found one issue i logged in as cab approver but i was not able to see the approve/ reject for the change in cab workbench.

 

siddharth26_0-1728917783931.png

could you please suggest 

 

thanks

sid

Hi @siddharth26 

 

The CAB Manager will not see the approve or reject button if he/she is not the part of CAB group. Also the screenshot said, the change is in review state, means its aleady pass the approval phase. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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