Caller is Vip or not

[pragatishendre]

Check if the caller is VIP or not. If Caller is VIP show alert as ‘Caller ‘-Caller Email ID-’ is VIP ’.
Without using GlideAjax, Write onLoad Client Script.
Using getReference in Client Script.

[Amit Verma]

Hi @pragatishendre 

Configure an On-Load Client Script on Incident table as below :

function onLoad() {
    //Type appropriate comment here, and begin script below
    g_form.getReference('caller_id', function(ref) {
        if (ref.getValue('vip') == 'true')
            g_form.addInfoMessage(ref.name + '-' + ref.email + '- is VIP');
    });
}

Output :

Thanks and Regards

Amit Verma

[Hitoshi Ozawa]

@pragatishendre What you've requested.

function onLoad() {
    var caller = g_form.getReference('caller_id', function doAlert(caller) {
        if (caller.vip == 'true') {
            alert('Caller ' + caller.email + ' is VIP');
        }
    });   
}

Execution result: