Calling signature pad from Record producer in Service Portal - i'm stumped

aaronbartosch
Tera Contributor

There just doesn't appear to be a lot of details out there as i search, but i'm building a custom table with record producers in the Service Portal (Jakarta instance) where i need to capture the signature of a "resident" who is an individual that will not exist in the users table in ServiceNow.

I need to have company employee fill out an inspection form and then have the "resident" sign the form.  

we are licensed for HR Service Management and have the Signature pad plugin, but i'm pretty stumped on how to display the signature pad in the Service Portal.

2 REPLIES 2

JGriff
Giga Contributor
Hey, did you ever figure this out? I'm interested in using this with record producers and catalog items as well. Thanks!

Jason Williams
Kilo Sage

I know this is an old thread, but thought I’d comment as I have managed to get something similar working in the portal. 

You can use the scratch pad widget found here: 

https://github.com/platform-experience/serviceportal-widget-library/tree/master/pe-scratch-pad

Then add it as a variable of type macro to your record producer, and it should look something like this (obviously, you’ll need to tweak the CSS to suit your needs):

find_real_file.png