Can Business Rule still run even though disabled?

[ServiceLater1]

Today I created a Business Rule to populate a field based on changes in another field. I just disabled it to test something but the field is still being updated. Could this be a cache issue? Does something like this happen from time to time? Or must there be some other reason for such behavior? I ran cache.do to clear the ServiceNow cache, but the field is still being updated. It's very confusing.

[Saiganeshraja · Accepted solution]

No business rule will not run if it's made active false. Check if there is a business rule on parent table that is running or any flow designers.Use system debug -> script tracer to understand which script is running.

Mark correct and helpful.

[Ankur Bawiskar]

Hi,

are you sure there is no other BR?

Did you debug the business rules from left navigation?

Regards
Ankur

[Snehangshu Sark]

Hi @ServiceLater ,

No, If you made a BR inactive, then it won't run. There must be another script that is updating the field.

One way that you can find it is - in sys_script table, run a query - script CONTAINS field_name. Then you will get a list of scripts which is involved to update the field. It'd be easy to find then.

Regards,

Snehangshu Sarkar