Can Google Maps be integrated into Catalog Builder and/or Workflow Studio?

[MBarrott]

A business user has asked that we develop a new Catalog Item and digitize a current paper form. 

One area of the form has the user notating directions - typically they input directions for how to go from Site A to Site B. Literally looks like Google Map instructions written down. 

The ask was is there any way Google Maps could be incorporated so that the directions are auto-generated and/or the map view directions be obtained if they supplied both addresses?

I didn't think there would be a way through Catalog Builder but I'm not 100% certain with Workflow Studio and all the integrations. 

Is something like this possible? What are my options?

[jcmings]

You can do Custom or Custom with Label and make sure there is a Widget specified in the Type Specifications tab. If you're not seeing anything, can you confirm that there is HTML content in your widget? If you send a screenshot of your widget code, that may help.

[MBarrott]

Sounds like I have everything setup correctly. 

I'm using Ticket Location which is just OOTB, I'm even trying to fresh in a new PDI. 

[jcmings]

Yeah so just taking a peek at that widget -- it's only going to show a map if the user has location enabled. It looks like it queries the sys_user_geo_location table, which is where a link between a user and latitude/longitude is created. I don't know that this is the best widget for you to use.