Can i add additional assigned to in record?

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07-24-2023 01:03 AM
Hi all,
i have a custom application, when new record created, system auto populate "assigned to" basing on the "assignment" rules.
in the same record, there is another field "assigned to-backup", can input multiple user name and have the same access control as "assigned to".
is that possible that i add one more "assigned to-backup" field in assignment rule and auto fill in the "assigned to-backup"?
If you have any idea do share with me, thank you.
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07-24-2023 02:09 AM
since it's a custom application it's upto you and the business to decide how it should get populated and who should edit, read that new field
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader