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Can I create single a report on the below requirement

Shivani_singh
Tera Contributor

How can i create a single report :
total incidents logged for each priority & "Closed+Resolved" incident count for each priority in a particular time frame.

15 REPLIES 15

Hi @Dr Atul G- LNG 
Is this the right way to create?

Yes, this is right. You can column and rows if required.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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But how can i see the total no of incident created?

Hi @Shivani_singh 

 

The total can't be shown, as these 2 different states and data will be 2 different columns I can say. if you are assuming the way we can show in excel sheet we can show as total that in not possible. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Can we create this report on PA?