Can I translate only ESC Portal but not service portal

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hi!

we use ESC application for our HR related items. can we translate only ESC portal without effecting service portal?

I'm thinking to use language picker widget only in ESC portal which shall not affect service portal. can this be acheived?

1 ACCEPTED SOLUTION

@Ravi Chandra_K, the best and simplest way to translate a portal is like this

Adding a language picker will change the session language as it changes the user's language preference. Which means no matter what interface that user logs into, they will see translations of the UI - if they exist in that given language. This is intentional, because we always want to ensure that the user does not have a mixed language experience,

To add a language picker, I have a blog post here,

 

Always consider what it would be like for the end-user and assume they don't speak English. Would it be a good or helpful experience for them to go to the HR portal and see their language and then go to the IT portal and only see English? Probably not and would very likely hurt adoption. So we have a dedicated CSC page with a Workbook to guide Customers and Partners on what to consider for such things here,

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization

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2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

any thoughts on this pls @Alex Coope - SN @Ankur Bawiskar 

@Ravi Chandra_K, the best and simplest way to translate a portal is like this

Adding a language picker will change the session language as it changes the user's language preference. Which means no matter what interface that user logs into, they will see translations of the UI - if they exist in that given language. This is intentional, because we always want to ensure that the user does not have a mixed language experience,

To add a language picker, I have a blog post here,

 

Always consider what it would be like for the end-user and assume they don't speak English. Would it be a good or helpful experience for them to go to the HR portal and see their language and then go to the IT portal and only see English? Probably not and would very likely hurt adoption. So we have a dedicated CSC page with a Workbook to guide Customers and Partners on what to consider for such things here,

Many thanks,
Kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization