Can i use display Business rule on catalog item view

[Mark Wood]

Hello Experts,

I have one requirement that I am trying to fulfill using the display business rule. but my display business rule is not working can anyone please explain why it's not working?

I have attached the catalog item and business rule screenshot below 

[Manmohan K]

Hi @Mark Wood ,

Display business rules will not work on portal pages. It only works on forms in platform view.

You can use GlideAjax if you want to get data from server side to client side

*In your use case - you can create onload client script to display message

[OlaN]

Hi,

It seems you want something to display when loading a specific catalog item.

For this purpose you can instead create an onLoad Catalog client script, on that Catalog item.

The business rule you have created will run when opening (displaying) the Catalog item form, but the images you shared does not load the Catalog item, they show loading of forms though the Service Catalog.

There is a difference.

[Sagar Pagar]

Hi @Mark Wood,

Display business rule will not work on Catalog item view.

Thanks,

Sagar Pagar

[Mark Wood]

Hello @Sagar Pagar not a a single business is running on catalog item view like display business rule