Can't configure contextual search in record producer

[Tomi Corigliano]

Hi,

I'm configuring contextual search in 2 record producers. In one of them, I was able to configure it as desired (returning articles of just one knowledge base and catalog items of which meta starts with 'dwp'). In the other record producer, I can't seem to be able to configure it as I wanted. Whatever I do, it keeps returning articles of multiple knowledge bases and all catalog items. I even deleted the respective Record Producer Configurations record and deactivated the respective variable:

The only difference between the 2 record producers is that the one that's working is in the application Global and the one that isn't working is in the application Universal Request.

[Madhav Rao D V]

Hi @Tomi Corigliano ,
Can you tell me what is the exact requirement of the second record producer??. What is the expected values that you wanted it to return??.

[Tomi Corigliano]

Hi @Madhav Rao D V ,

I would like to achieve the same result as with the first record producer. 

[ahefaz1]

@Tomi Corigliano ,

Did you create a new record in this table "cxs_rp_config" for your second record producer.

Please mark helpful if this helped or accept the solution if it solved your query.

Thanks,

[Tomi Corigliano]

@ahefaz1 Yes I did, but it doesn't work.