role required to create and move update set
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-08-2024 10:28 PM
Hello Experts,
I would like to know the role required to create an update set I checked the service document but they didn't specify any role. Could anyone please tell me which specific role needs to create an update set in ServiceNow?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-08-2024 10:34 PM - edited ‎01-08-2024 10:36 PM
Hi,
"admin" role is required to perform operation on Update sets.
Thanks
Anil Lande

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-08-2024 10:40 PM
You can check ACLs configured on 'sys_update_set' table for Create, Read, Write and Delete operations.
Only two roles are listed to allow access 'admin' and 'teamdev_user'.
'teamdev_user' role is for team development and generally used with SOAP integrations and team development module.
Thanks
Anil Lande
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-08-2024 10:43 PM
Hi @Mark Wood
Only admin can create and edit Update Sets. If you want to customize anyone other than admin should create and edit Update set then you have to Create read , write, Create ACL, but it is not recommended.
Regards,
Piyush Sain
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-08-2024 10:46 PM
It require admin role.
Generally update sets created in DEV env by developer and same can be moved in upper env like preprod /prod by support/run team.
Regards,
CB