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Can't configure contextual search in record producer

Tomi Corigliano
Kilo Sage

Hi,

 

I'm configuring contextual search in 2 record producers. In one of them, I was able to configure it as desired (returning articles of just one knowledge base and catalog items of which meta starts with 'dwp'). In the other record producer, I can't seem to be able to configure it as I wanted. Whatever I do, it keeps returning articles of multiple knowledge bases and all catalog items. I even deleted the respective Record Producer Configurations record and deactivated the respective variable:

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The only difference between the 2 record producers is that the one that's working is in the application Global and the one that isn't working is in the application Universal Request.

6 REPLIES 6

@Tomi Corigliano ,

 

Can you please paste a screenshot of what you have configured, and if the Search context is OOTB.

What is the resource configuration on your search context.

 

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Please mark helpful if this helped or accept the solution if it solved your query.

 

Thanks,

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TomiCorigliano_1-1704789729836.pngTomiCorigliano_2-1704789755910.png

 

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