Can't Link a Product Offering to a Category

[VitorFerreiraIO]

Hi all,

I have recently installed Sales & Order Management, and I am working on a POC, while following the documentation and some training in nowlearning I stumbled upon an issue.

I created a Resource Specification, then a Product Specification and then a Product Offering. However when trying to publish the Product offering I see the message "A product offering category is required to publish a product offering.",

I tried to link my product Offering Category to my Product Offering, but when when creating the record Product Offering Category (Record that links the Product Offering to a Category) there is no categories available

even though I created and published a Catalog Category (and Catalog)

In all the training and documentation that I saw, people always "Publish" it without the need to link the the Product offering to a Category.

Has anyone found a similar issue? or knows the cause?

Thanks,
Vitor

[DieterNagel · Accepted solution]

Hello Vitor, 

I had the same issue but solved it with checking the leaf check box.

This means only leaf Categories can have products.

Regards, 

Dieter 

[VitorFerreiraIO]

Hi Dieter,

Indeed, I ended up finding that as well and forgot to update this post.
Thank you for the reply, I will mark it as correct to help other.

Regards,
Vitor

[ShaziyaS1041050]

i have published the offering but i was not able to see the offering , to create an order

can anyone help on this

[VitorFerreiraIO]

I would suggest to create your own post in the community since that is a separate question unrelated to the original one.

From my experience, to create an order I go to the CSM/FSM Configurable Workspace, open the record of an account, click on the top right button "Create Order" and form there I follow the guide, select the catalog, category and then the offering will be displayed.
Based on your comment, it seems that you are trying to create an order from the product offering page, as far as I know that is not possible.
Also, check if the flag "sellable" in the product offering record is set to true, as it might affect visibility or the ability to order that product.