Hi,When we run the following code in one of our server side scripts we get the output as 1var gdt = new GlideDateTime("2012-8-02 06:00:00");gs.log(gdt.getDayOfMonth());Whereas when we run the following code in one of our server side scripts we get th...
logs are getting created automatically in my service now instance. I have deleted the scripts and all but still it is generating logsAny ideas hw to stop those logs..?Its impacting our system performance..Any suggestions would be great help!!
I have a Service Catalog item that needs a validation added to a Single Line Text field. We'd like to do the validation onChange as well as onSubmit. I know an easy way to do it would be to create two separate Catalog Client Scripts...one for onChang...
Hi,I want to get some alert when Reload Form is clicked through Right-Click UI Action. But, not able to figure out on how to get know when reload form is clicked.Can anyone please help me out with script?Thanks & Regards,Amisha
I have two fields on a form. Both are reference fields and both are mandatory. One is for a monitor and the other is for a computer. I want to set it up so if you choose a monitor in which its "Status" field is set to "Shared", I want to remove the m...
I'll make this short just as an example. I have a record producer which has the variables below.Variable 1:resolution_ticket_number - Lookup from u_another_table using reference type which has a field with the same information as the field below in v...
I'm trying to get the configuration_item to populate in a Request Item - see screenshot it will only populate for me. When i try it as a ITIL User or a Non Role user won't populate. I even put write on that field thinking that would help and didn't a...
I know under most circumstances one does not want to reopen a request, but rather open an incident or another request to follow up on the previous. With that said.... I currently have a catalog item for our Estimators for Voice/Data Services. On occa...
Can I add a comment to the Activity Log via a script?We have a client script which makes a REST call (http get) to an external system, which triggers a customer satisfaction survey email.If the Http Get call returns 200, I'd like the Activity Log to ...
I am currently using a record producer to insert new records into a table; however, I'm having trouble customizing the look and feel of it. I have several single line text variables on the producer that I would like to customize. I have two problems ...
Hello,Before I write the text here I want to thank you to all who spend time to read and reply on this, Thank You.(I had opened same topic some time ago - name was""" script background - gs.print how to get the result to excell ? "" but there were no...
Hi all,I am trying to figure out how to get a field on the defect form to be set to mandatory when a state change happens. I am trying to make a field (u_product_version_tested) on the rm_defect form mandatory when the state goes from Development Don...
Hello All,While creation of change request or Incident, when we click on category field the popup window appear which display the Category List. But I wanted to put the "Personalize List (Gear Icon)" at the top left of choice list headers, so that we...
I am attempting to setup a script to navigate "up" the manager hierarchy to find the users Director.We pass the users direct manager from an import and pass a "manager level" field that cooresponds to where you are in the org.In this case, a Director...
Hi,Has anybody used dictionary entry of "script" type. If yes, Please tell me how do i use this dictionary entry?. How can we execute the code written in this dictionary entry?.
