can we delete scheduled job records? Does it effect anything in production instance?

[priyanka154]

Can we delete the scheduled job records? (ex:sys_trigger table)

[Chuck Tomasi]

I don't seem to have a sys_trigger entry with cert_instance in the job context field.

What I would do is go to System Definition> Scheduled jobs and show all the records that have "cert" in the name. See what turns up.

[sergiu_panaite]

You need 'Data certification' plugin to be active.

Regards,

[sergiu_panaite]

Those jobs are most probably created by Certification Schedules:

https://<yourinstance>.service-now.com/cert_schedule_list.do?sysparm_query=

Regards,

[Chuck Tomasi]

Thank you Sergiu!

Hi Priyanka,

I have verified the certification schedules are available and can be deactivated on your instance as you choose. An easy way to get there is to type cert_schedule.list in the navigation filter. You can then open the records and uncheck Active and save the record on any that you need to disable.

As a warning, always understand what you are disabling or it could turn off data certification functionality someone else may be using.

Reference:

Certification schedules

Data Certification - ServiceNow Wiki

[Chuck Tomasi]

I know it has been a few days... was this resolved or are there still open questions around deleting schedules?