Can we show completed surveys in Service Portal?

mdash
Giga Guru

Hi,

I am trying to show Completed Surveys in Service Portal. Can we show it? When I try to enter the URL of a completed survey in place of a new Survey URL, it says survey already completed.

I can use the Simple List (OOTB widget) to show the Completed Surveys in a list view, but opening it is of not much use, since the Survey Questions are kind of an UI page and not separate fields which can be shown (ex: assigned to, created, number, etc)

Any ideas? I want to show the completed surveys just like new ones.

Thanks

4 REPLIES 4

Shambhu5
Kilo Guru

Hi mdash,

Can you try with Menu option of Service Portal? In the header menu just give following below parameters, and you will be able to display list of completed Surveys;

find_real_file.png

If that's what you were searching.

Thanks

Hi Vishrut,

 

Thanks for coming to rescue once again!

I can show that, but it is not showing the Survey questions. Is there a way we can show the questions too?

 

find_real_file.png

lmmil01
Giga Contributor

We have the same question, we need to be able to view a completed survey with questions.  Is there any way to do this?

User A completed the survey, how would user A view the survey with questions in the ui page?

jxsaxton421
Tera Guru

I have been able to simply add a link to the UI page assessment_take2.do like this.

 

    data.src = 'assessment_take3.do?sysparm_assessable_sysid=' + data.sys_id + '&sysparm_assessable_type=' + data.type_id + '&sysparm_reader_view=true';

 

I use data.src in an iframe in a custom widget, but essentially that is how you would build the url to view a survey. I have not been able to figure out how to show "completed" surveys though. I have been wondering if maybe it's because the item we are trying to view is actually an assessment and not a survey.