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‎08-04-2016 03:32 AM
Hi,
I need to write metric for a custom table which is also stand alone.
But somehow it doesnt seem to work.
Regards,
lakshmi
Solved! Go to Solution.

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‎08-04-2016 03:36 AM
Hi Lakshmi,
The wiki page says
Note: In the base system, metrics are configured to work on the task table only. To apply metrics to cmdb_ci tables, duplicate the metric events business rule that currently runs on the task table for the cmdb_ci table. Without the events created, no metric processing can occur.
My guess is, if you can make it work for cmdb_ci, then you can copy that same business rule to run on your table as well.
Metric Definition Support - ServiceNow Wiki

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‎08-04-2016 03:36 AM
Hi Lakshmi,
The wiki page says
Note: In the base system, metrics are configured to work on the task table only. To apply metrics to cmdb_ci tables, duplicate the metric events business rule that currently runs on the task table for the cmdb_ci table. Without the events created, no metric processing can occur.
My guess is, if you can make it work for cmdb_ci, then you can copy that same business rule to run on your table as well.
Metric Definition Support - ServiceNow Wiki
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‎08-04-2016 03:54 AM
Thank you it worked

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‎08-04-2016 04:08 AM
I'm glad you got your question answered. Thank you for participating in the community. Please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
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Thank you
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‎04-14-2025 04:02 PM
I read this before, forgot it, found it again and it saved me again. Appreciate you @Chuck Tomasi!