Can we write metric definition for custom table

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lakshmir
Giga Contributor

‎08-04-2016 03:32 AM

Hi,

I need to write metric for a custom table which is also stand alone.

But somehow it doesnt seem to work.

Regards,
lakshmi

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Chuck Tomasi
Tera Patron

‎08-04-2016 03:36 AM

Hi Lakshmi,



The wiki page says



Note: In the base system, metrics are configured to work on the task table only. To apply metrics to cmdb_ci tables, duplicate the metric events business rule that currently runs on the task table for the cmdb_ci table. Without the events created, no metric processing can occur.


My guess is, if you can make it work for cmdb_ci, then you can copy that same business rule to run on your table as well.



Metric Definition Support - ServiceNow Wiki


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JHufford
Mega Guru

‎01-10-2024 09:35 AM

I have copied the BR to do this with a different table and it captures the start time, but it refuses to capture the end time or do any calculations. 

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