can you use flow designer to submit an Order Guide

[ServNowDev]

I am currently looking for a way to submit an order guide using data pills in the flow designer, Not finding much luck please help and link any resources if you are aware of how to do this. Thanks

[OlaN]

Hi,

An Order Guide is kind of a bundle of multiple request-able items, there is no specific processing happening to the Order Guide itself.

So the processing happens according to the Flow(s) which is set up on each of the individual items.

So to move forward, you will need to create new, or use existing Flow for the involved Catalog items that's included in the Order Guide.

[ServNowDev]

gotcha i guess the main goal was to have the same request number and the only way to do that or easiest (I thought now doesn't seem so) was to put them in a Order Guide.

[Shane J]

Though it doesn't help with your underlying issue of having the same REQ, make sure you use the new CartJS functionality if you end up generating Catalog Item submission via script:

https://docs.servicenow.com/bundle/vancouver-api-reference/page/app-store/dev_portal/API_reference/C...

You'll have a lot less problems if there's any amount of volume of requests if you do so.