Can you use previous on a notification?

[matthew_hughes]

On a notification, I only want it to trigger if the following conditions are met:

if (previous.getValue('u_cmdb_data_steward.manager') == current.getValue('u_cmdb_data_steward')) {

    answer = true;

}

The above query checks if the previous manager of the steward is the current steward. Can you use previous in a notification?

[Ankur Bawiskar]

@matthew_hughes 

As suggested by other using Event Queue + BR approach is the best for this use-case.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[matthew_hughes]

@Ankur Bawiskar I've tried the following, but it returns my current Sys ID:

How do I get the name of the previous user?

[Ankur Bawiskar]

@matthew_hughes 

you should use this to get display value

previous.<fieldName>.getDisplayValue()

So 1 change is as below and you can make necessary changes at other places

previous.u_business_owner.getDisplayValue()

similarly apply it for other reference fields

If my response helped please mark it correct and close the thread so that it benefits future readers.

[matthew_hughes]

Hi @Ankur Bawiskar  I've made the below changes to my code:

However, what I've found is that even if I make change to those 3 fields, it doesn't generate an event. Do you know why that could be?

[Ankur Bawiskar]

@matthew_hughes 

3rd parameter should be recipient for eventQueue() method