Catalog disappearing when I deactivate another one

F_bio Santos · ‎12-11-2023

I have two catalogs, "Catalog PT" and "Catalog AO" for some reason if I deactivate one of them the other one also stops appearing on the Portal no idea why. Does anyone know why this is happening ?

Dr Atul G- LNG · ‎12-11-2023

Hi @F_bio Santos

Logically it should not. Is the other catalog not have any category or item mapped?

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Dr. Atul G. - Learn N Grow Together
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F_bio Santos · ‎12-12-2023

Some more info @Dr Atul G- LNG I tested it again and it actually does not get deactivated, what happens is that the categories stop showing and it just displays all the record producer's in the same screen ... it seems like the sc_categories widget disapears when I deactivate one of the catalogs

Dr Atul G- LNG · ‎12-12-2023

Hi @F_bio Santos

Greetings!!

Please provide some screen shot to understand in better manner.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AshishKM · ‎12-11-2023

Hi @F_bio Santos ,

Any idea, if both the catalog item are somehow related/or/dependent ( logically ) and some code implemented behind the seen.

When you deactivate one ( active = false ) - did you check active status of other one.

-Thanks,

AshishKMishra

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