Catalog disappearing when I deactivate another one

F_bio Santos
Kilo Sage

I have two catalogs, "Catalog PT" and "Catalog AO" for some reason if I deactivate one of them the other one also stops appearing on the Portal no idea why. Does anyone know why this is happening ?

8 REPLIES 8

Some more info @AshishKM I tested it again and it actually does not get deactivated, what happens is that the categories stop showing and it just displays all the record producer's in the same screen ... it seems like the sc_categories widget disapears when I deactivate one of the catalogs

Community Alums
Not applicable

Hello @F_bio Santos ,

 

The issue of one deactivated catalog affecting the visibility of another catalog on the portal might stem from shared elements like variable sets or catalog items. Duplicating and assigning these shared elements exclusively to each catalog could resolve the problem. Check for shared variable sets or items, create duplicates, and assign them separately to each catalog to ensure independent functionality.

Did it for categories, checked if there were any items that had the two catalogs and there was none, but it is stil disabling both, not sure why ... 

 

Some more info @Community Alums I tested it again and it actually does not get deactivated, what happens is that the categories stop showing and it just displays all the record producer's in the same screen ... it seems like the sc_categories widget disapears when I deactivate one of the catalogs