Catalog item data need to populated based on the order guide data

Basina Akash
Tera Contributor

i have created a choice variable in the order guide the values are following

1. provisioning

2.)de-provisioning

3.)standalone

And i have created another choice variable in the catalog item and those values are following

1.)new

2.)modify

3.)terminate

 

if in the order guide  Provisioning is selected in catalog item 'new ' value should be read only

if in the order guide  de- Provisioning is selected in catalog item 'terminate ' value should be read only

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Basina Akash 

 

https://www.servicenow.com/community/developer-forum/populate-catalog-item-variable-value-to-xxx-if-...

 

This is something you need. 

 

Order guide is technically used to just help user with ordering certain items, so the variables aren't really readily 

For this you can create hidden helper variables, but do avoid creating too many since they can cause confusion.

https://www.servicenow.com/community/developer-forum/setting-values-of-catalog-variables-based-off-w...

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