Catalog Item Picture doesn't come out.

[BoHyun Jung]

Added picture to all items.

There are items with Picture and some items without Picture.

Why is it coming out like this?

[Nivedita Patil]

Hi @BoHyun Jung ,

Add the icon image also.

Mark my answer correct and helpful if helps you.

Thanks,

Nivedita Patil.

[Community Alums]

Hi @BoHyun Jung ,

Please refer below post it might solve your issue.

https://www.servicenow.com/community/developer-forum/service-portal-content-item-images-are-not-visi...

Please check and Mark Helpful and Correct if it really helps you.

Regards,
Mayur Shardul

[Prashant Ahire]

Hello @BoHyun Jung 
There is a UI Policy on Content Item that is hiding the picture field. Here is the UI policy that is hiding it "Set fields for content"

Set the visible to false and add a image in picture field.

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Prashant Ahire

[BoHyun Jung]

Hi, @Prashant Ahire @Community Alums 😋

Those images were there and suddenly disappeared.
And I don't use content items, I only use catalog items.