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04-21-2025 12:00 AM
Hello all,
I just want to ask a question on catalog Item Variables.
On a Catalog item, we have variables and once the item is submitted, on the RITM or SCTASK, we see the variables section and see the variables data.
For example:
Requested for: Abel Tuter
Assignment Group: Database
Due Date: 12-05-2025
Req type: Db Access
So, this data for the corresponding task, is stored in which table?
I need to look into the variables and the data holding by them in one table
Regards,
Lucky
Solved! Go to Solution.
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04-21-2025 12:06 AM
Hi @Lucky1 ,
The tables are "sc_item_option_mtom" , "sc_item_option" , "item_option_new" , these tables are interlinked and used for storing variable values.
Please mark correct/helpful if my response helped you.
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04-21-2025 02:43 AM
Glad to know that my comment helped.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-21-2025 02:37 AM
Thank you ANkur and Atul,
Though you have given correct answers, I am marking Anubhav's answer as correct as he has first given the answer.
Kindly don't mind. and Thanks a lot for your reply.
Regards,
Lucky