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Catalog Item Variables Question

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Lucky1
Tera Guru

‎04-21-2025 12:00 AM

Hello all,

 

I just want to ask a question on catalog Item Variables.

On a Catalog item, we have variables and once the item is submitted, on the RITM or SCTASK, we see the variables section and see the variables data.

For example: 

Requested for: Abel Tuter

Assignment Group: Database

Due Date: 12-05-2025

Req type: Db Access

 

 

So, this data for the corresponding task, is stored in which table?

I need to look into the variables and the data holding by them in one table

 

 

Regards,

Lucky

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Anubhav24
Mega Sage

‎04-21-2025 12:06 AM

Hi @Lucky1 ,

The tables are "sc_item_option_mtom" , "sc_item_option" , "item_option_new" , these tables are interlinked and used for storing variable values.

Please mark correct/helpful if my response helped you.

 

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎04-21-2025 02:43 AM

@Lucky1 

Glad to know that my comment helped.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Lucky1
Tera Guru

‎04-21-2025 02:37 AM

Thank you ANkur and Atul,

 

Though you have given correct answers, I am marking Anubhav's answer as correct as he has first given the answer.

Kindly don't mind. and Thanks a lot for your reply.

 

Regards,

Lucky