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08-07-2024 09:46 PM
Hi Team,
On the catalog item we have a reference field for which we are trying not to show any values in the field.
Can anyone please let me know how can we achieve this.
Thank you
Prajwal
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08-11-2024 09:53 PM
@Prajwal G Vaish you can take a lookup select box field type and do the configurations as below.
You can take any field their that you want to show in the reference field on catalog item.
Results will be like this : -
If your problem is resolved with this, mark it as helpful.
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08-07-2024 11:23 PM
Hi @Prajwal G Vaish,
You will find "include none" checkbox in Type Specification tab of Variable
This will show value as --None-- in that field
Please mark my response as correct and helpful if it helped solved your question.
Thanks,
Rohit Suryawanshi
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08-09-2024 04:15 AM
Hi Team,
Please find the additional information on the requirement.
below is the List collector field referencing to incident table,
The requirement is not to show the Incident Number in the reference field but should show the other fields.
The reference variable attribute is :
ref_auto_completer=AJAXTableCompleter,ref_ac_columns = caller_id;urgency;state;short_description,ref_ac_columns_search=true,ref_ac_display_value=true
Thank you
Prajwal
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08-11-2024 10:05 PM
Can you try making the attribute as ref_auto_completer=AJAXTableCompleter,ref_ac_columns = caller_id;urgency;state;short_description,ref_ac_columns_search=true,ref_ac_display_value=false.
Just make the ref_ac_display_value=false and see if it helps.
Thanks and Regards
Amit Verma
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08-11-2024 10:17 PM
Hi @Amit Verma,
Thank you Very much for your response,
I tried the above method, but it seems to not work as excepted.
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08-11-2024 10:17 PM
on incident table the number field is Display=true so it will anyhow show when you use it in list collector variable
even if you don't include the number field in ref_ac_columns it will still show. that OOB behavior
Did you try to use lookup select box variable?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader