Catalog items and ui policies

MalikB
Tera Contributor

i have an exercise where im asked to create an item in service catalog with : 

Contenu

Handling rules

Type

Mandatory

Modifiable

Conditions and Visibility

1

Demandeur

get automatically the cinnected user

R(User)

N

N

Always

 

2

Bénéficiaire

 

R(User)

Y

Y

Always

 

3

Outils de Collaboration

empty by défault

A order in ordre alphabétical

 

LD :

-Microsoft Teams

- Slack

- Zoom

- Google Meet

Y

Y

Always

 

4

Jusitification

 

Texte multiligne

Y, uniquement lorsque l’urgence = High

Y

Always

7

Required By Date

 

 date entered need to be supérieur to todays date

Date

Y

Y

Visible only if l’outil sélectionné is « Microsoft tems » or « Slack » from field outils de collaboration

8

Urgence

empty by défault

 

LD:

-Low

- Medium

- High

Y

Y

Toujours

 

im strugling on how to  made date entered need to be supérieur to todays date 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @MalikB 

 

where you stuck? You can build it easily. These are varaible and use these variable in UI policy

 

https://youtu.be/eXHXXSHU7WY

 

https://youtu.be/cf-uZ9UGkyc

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality

LorenzVdV
Giga Guru