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Catalog List Collector with Email

sgmartin
Kilo Guru

I've been looking all over and from what I see this is not possible in Service Catalog.

This is available on the Watcher field in Incident/Change:

find_real_file.png

From what I'm finding, this is not available on a List Collector variable in Service Catalog.  If so, has anyone come up with a suitable work-around?  I have found that after the Catalog Item has been submitted, the user can open the Requested Item and add emails to the Watchlist.  Users are lazy sometimes and don't want to have to go back and add later.

 

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Would a single-line text field with a regex to validate email formatting work to accomplish this until the functionality becomes available as a SCI variable?

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7 REPLIES 7

Sagar Pagar
Tera Patron

Hi,

 

You have to use "List Collector" variable type for catalog item and add "glide_list" attribute in variable attribute option(Default value section).

 

Regards,

Sagar Pagar.

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sgmartin
Kilo Guru

Well, sorry I guess I should have lead in with that.  That is exactly what I'm using.  The issue is, the List Collector variable for Service Catalog does not include the email entry option that is in the image I posted.

sgmartin
Kilo Guru

If this is not an option for the List Collector, my other choice would be to have a text field below the list collector for the user to input the email addresses and I ca validate them.

With I'd like to be able to see when the user clicks the icon to expand the List Collector.

Would a single-line text field with a regex to validate email formatting work to accomplish this until the functionality becomes available as a SCI variable?