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Catalog UI Policy not applying on Requested Item as configured

Kamva
Giga Guru

‎05-08-2024 12:53 AM

Hi Community,

 

I have developed a catalog item which has a require to make one checkbox (Conferences) not to be mandatory when other checkboxes are mandatory. In achieving that requirement, I have created catalog UI Policies for each checkbox to make the Conferences checkbox not mandatory and show multi-line text fields for the associated checkboxes. Now the problem I have is that these UI Policies is that they don't apply on the Requested Item record. Please assist. I have attached the images for your reference.

 

Catalog Item form when none of checkboxes is selected:

Kamva_1-1715154298897.png

 

Catalog Item form when one checkbox is selected:

Kamva_0-1715154234380.png

 

Requested Item logged with Legal checkbox is selected:

Conferences is still mandatory

Kamva_2-1715154385779.png


Catalog UI Policy configuration:

Kamva_3-1715154562519.png

Kamva_4-1715154599537.png


Regards,

Kamva Mjanyelwa

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10 REPLIES 10

AnimeshP_96
Kilo Sage
In response to AnimeshP_96

‎05-13-2024 12:36 AM

@Kamva 
is the issue still persist? or its fixed


Please accept the solution /mark this response as correct or helpful if it assisted you with your question.




Regards,
Animesh
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