ANSWER TIME!
Right now I'm just shaking my head at the answer provided by the ServiceNow support. Here's a copy of what they provided my coworker:
Worked with ServiceNow support on that one. What I was told is that the CSS module settings no longer are used on the latest versions of the UI. Initially I was told the UI no longer supports that change (was given a potential way to script it but also told upgrades could be an issue if I did it), but when I pressed them they came up with a solution to add an entry to the system properties (sys_properties) table. The steps were:
1) Navigate to system_properties.list in the filter navigator.
2) Search for entry css.$color-negative. It's probably not there, if so create a new one with this name. Type is String and value is the hex code of the color you want, I used #0000ff.
3) Save and it takes effect immediately.
Not too obvious and the support person didn't know about it at first...so far as I can tell that isn't documented anywhere. Who knows what other css variables are out there. But, it's probably reasonably safe from upgrade issues since it is not defined explicitly by default.
Fun times...as an FYI, here's what was created to make the asterisk appear blue:
davidd., tagging you on this answer. Cheers and thanks again for your help sir.
David,
I've flushed my browser and tried other browsers without success. Just wondering if that color value is stored somewhere else. Also noticed that the value of the mandatory field status indicator when populated is a pinkish color:
When viewing any form with a populated required field, the color isn't pinkish, it's gray:
That's what's leading me to wonder if these color options are stored elsewhere.
I see the CSS where it's coming from:
But you should be able to change it in the css.label.mandatory.background.color property (System Properties -> CSS) like you've already done.
I too am having the same issue as yourself where changing the value is not working.
I'll keep digging.
