Change color on field label
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01-16-2020 09:30 AM
I have the following script that I want to use to change the label color on a field that's calculated by a business rule.
Anyway Here is the code:
var labelcolor = g_form.getLabel('u_crequests.u_risk_rla');
if ('u_risk_rla' == '1') {
labelcolor.style.color = 'green';
} else if ('u_risk_rla' == '2') {
labelcolor.style.color = 'yellow';
} else {
labelcolor.style.color = 'red';
}
It does not seem to be working. I think I have the information correct.
I have also tried these not being strings for the u_risk_rla values and that didn't work either
Basically if the value of the field is 1 the label will read low and I want the label to be green and so on down the list.
What am I doing wrong?
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01-16-2020 09:38 AM
Hi there,
I assume you are using this code in a Client Script, on the Platform UI, is that correct?
If so, try:
(untested, I know this should work for Incident, though didn't test on custom table)
var u_risk_rla = g_form.getValue('u_risk_rla');
var labelcolor = document.getElementById('label.u_crequests.u_risk_rla');
if(u_risk_rla == 1) {
labelcolor.style.color = 'green';
} else if(u_risk_rla == 2) {
labelcolor.style.color = 'yellow';
} else {
labelcolor.style.color = 'red';
}
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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01-16-2020 12:22 PM
I'll have to try it in a client script. I had it in with some other stuff but am going to break it out

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01-17-2020 06:22 AM
Any luck with this? Or do we need to follow-up on this?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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01-20-2020 08:24 AM
NO, it is not working for some reason, I have tested it as a Client script/UI policy and nothing is working to change the color. I can get it to sit as one color but not 3 based on the state of the RLA