Hi, I am trying to sync group updates across all our instances (DEV and QA) Can anyone suggest me ideas on how I should go about? The Requirement is, whatever update is made to a group in DEV (Group, Group Members and Group Roles) should fly to QA a...
In one of my projects, I was tasked with a specific scenario: Generating an Incident record seven days prior to the scheduled review date (custom field) stored in the Change request record. To meet this requirement, I implemented a scheduled job that...
Hello. This might be an easy question... Normally I can right click on any field on a Form and ServiceNow will show me the field name. The field name appears in a popup menu after the prefix "Show -". Here is an example: But I am having trouble wi...
OnCellEdit Client script works in Workspace?I have enable list edit in workspace by updating the "glide.lists.inline_editing_enabled" property. I want to show a confirm alert window when a approver approves a request via list view in workspace.I trie...
Hi Team, Reference qualifier is not working when I try edit multiple record in workspace using list view using the Edit button.Its showing all the users, and not as per the reference qualifier. Any solution on this would be helpful.
I have an issue in Flow designer stages.Below is the scenario:I have built an simple custom app and have extended below tables. (I had to extend as we had to add some additional attributes that were not allowed in base tables)1. sc_request2.sc_req_i...
Hi All,Currently i'm building custom app. I have created custom Action in flow designer to trigger event that will eventually expected to trigger notification. Event created and Processed: Followed this post to create custom action.https://www.s...
I am running into some challenges trying to load multiple UI scripts (all set to UI Type ALL) in via an onLoad Client Script in a configurable workspace such as Service Operations Workspace.Take the following onLoad Client Script set to run on Mobile...
I have a record producer that is creating a record on a custom table inherited from task. On submit I would like to check if an existing ACTIVE record exists with the same order number. Currently I have the script working if ANY record exists but can...
Hello Community, I have an interesting situation that I have been attempting to figure out. We have a standard email that goes out on certain incidents, it always includes the same information (for example, created_by, short_description, description,...
Hello Developers,There is an OOB Business Rule that is part of the Procurement Plug-In called: Can request be sourced.It runs on the sc_request table to make an REQ sourceable.It looks at the variable 'cat_item' on the sc_req_item table to see if it ...
I have a field on my record producer that is a multi text field. I did like to change this field to a multiple choice field where I can select more than one answer as a choice or a list collector which will also allow me to select multiple options H...
Hello there,I am trying to find the list of ACLs that had already executed in the past.I am troubleshooting something and I guess it has to do with the ACLs. Please know that I am not troubleshooting live, so I am not asking about any ACL debugging t...
Hi Team, I am facing a very weird issue. I am trying to get count of records in a table using background script. However i am getting count as 0. even though there are data in that table. This is happening in DEV instance., Working fine in other inst...
We have a non-prod environment that is in Utah. In flow designer, any time I want to script a value (toggle scripting) the suggestions do not load. (see image below) This makes it impossible to do any scripting as there isn't a way (that I know of...
