I have configured an UI Page for closure survey which pops up on change of state to close in sn_customerservice_task Table. On submission of this survey, it should redirect to the task form and should store the response in the close notes of the task...
Hi experts,We have a requirement to update user records from portal. What is best way to achieve this?TIA.
Hi All,I have a requirement that I have created an order guide with two requests, when the order guide is created and the request will go to two groups for fulfillment after several levels of approval, after validate the request they will close the b...
Hi team,I have an issue, where multiple update sets are showing as deleted under my name. I know how to undelete/restore them, but I need to know the root cause for the deletion. The root cause is important for future precaution to such activities.Pl...
i have a requirement to download an Excel file , it needs to contain the field values before updated and after update. i am updating Employee table fields with load process, after data is loaded into the fields i need a Excel downloaded with before u...
Script:- var ritmGR = new GlideRecord("sc_req_item");ritmGR.get(current.sys_id);var groupName = ritmGR.variables.group_name;var gr = new GlideRecord('sys_user_grmember');gr.initialize();gr.user = current.requested_for;gr.group=groupName;gr.insert(); ...
I have a requirement in which it has been mentioned that I need to make a choice value named ACB to make available only for User group named Cloud. How to achieve this ? Is it possible using ACL or CLient script ot BR ??
Hi I have an application menu visible to analyst role...but I wish to restrict it to a user of particular group and make it visible to only one group. Please help if it is achieved without creating a custom role.
Change the Assignment group for the HR Service "Request Oboarding" for Portugal to "People Services PT" group.
From the std_change_proposal form, I need to get the values of Change request values and populate that in normal fields in the same table.. As this is the first stage of new template creation, I am struggling to get the values.If that is not possible...
Hi every one,I want to hide the button as mentioned on the screen shot.below is the script of the custom widget
Hi Community, I have an UI Action in Workspace & on clicking on it , opens a new pop up window form which consist of a reference field. This is a reference field but not having reference search icon & functionality added. The need is to have a refer...
Hi Everyone,Does anyone know what the default out of the box value for this property is? We changed it in our instance and was trying to figure out what it originally was. thanks so much!
Hi All, I have to trigger a customer satisfaction survey to newly onboarded users once the user has completed 5 days of his/her joining. i am unable to write a condition for user completed 5 days from joining.Please help me with table name, user fiel...
Hi, Task table has custom field 'share code' referring to 'Country share code' table which is a custom tableUser table has custom code 'country code' which is stringboth country code and share code shares same value like AUS, PHP, IND, UK, USAOne Tas...
