Hi, One of our ServiceNow instances has been cloned with the Prod instance. Now when I try to run ATFs in that instance, they are failing and all the test steps are in pending state. Any idea why it is happening? Are there any steps that should be pe...
Hello team,I am creating customer contact from a catalog item. After submission of the catalog it is creating record on the customer table.The challenge is to add the created users to specific groups. I want to achieve this by flow designer,Scenario:...
Hi All,I have one requirement on creating request via inbound action, here i have written inbound action sc_request table to create a request, please find the below code which i have written: // Parse the email body to extract item variables var emai...
Hello Everyone,We would like to replace the logo and background image in ESC with ours.Could anyone let me know where are these images stored.I could not find it in system images. Thanks & Regards,Renu.
Hi, Have defined subflow and made entry in Service Order Fulfilment Policy Decision Table with CFS specification category and Add action. When i fired TMF 622, customer ,product and service orders are generated. But workflow is not triggered for ser...
-I'm trying to bind the data in the condition to display the count of records related to current record in the overview tab . But it is unable to display the sysid in while binding as @context.props.sysId .
Hi Everyone, I am a newbie and I have two newbie questions. 1) I am new to DPM Workspace and I intalled the plugins with load demo data but when I am opening DPM workspace and I go to run tab its showing KPI's Score as zero (0) for all records. Thi...
Hi There, Looking for some insights on what these columns means for the interaction table. We are trying to implement the live agent with virtual agent. Trying to figure out reporting possibilities. First Response Wait Time | Wait Time | Handling Du...
Hello guys.After upgrading our instance from the Tokyo version to Vancouver, we noticed an impact on the Flow Designer visualization: In summary, after executing the flow successfully, Servicenow changes the name of the subflow to "payload" (I don't ...
I am trying to unlock plugin since quite a while now to perform integration between MS teams and ServiceNow and its not unlocking the below plugin after several hours of trying can anyone please help? I am trying to perform integration with My person...
Use Case: I have a custom table (u_custom_choice) that is a Choice table for 2 Choice Field on a form which is Fruit Choice Field and Vegetable Choice Field. I want to display choice on the Fruit Choice Field having type of Fruit and Vegetable Choice...
How many rows can MRVS add?Also, if there is a way to set an unlimited number of rows that can be added, please let us know.
Hello, I am looking for a new Excel application.We have a requirement to check the content of an Excel attached to a catalog item in our system.I would like to parse the Excel attached to the catalog item and check that the correct template is used a...
Hi there i need to add 2 words to a regex the below one works ^(?!.*sudo).*$ i also need to add the word 'root'ThanksLevino
Hello, On load of the page all incidents are visible to users. However, when user clicks on My incidents button no records displayed to user. I am passing new filter to data table widget using server.update() but its not working. Can someone help me ...
