I'm struggling to find a global property to show the app/update set picker in the header in Tokyo.In Quebec, I see it in the header, plain as day.In Tokyo, we have to click on the globe to see where we are. This is fine, however, I have a hard time a...
On an instance, approval request emails are sent to users who have roles or NOT.If they click "Approve", it creates a new email which is sent to the ServiceNow instance. There is an inbound action "Update Approval Request" which processes this email....
Hi All, Today I learnt and read how the system processes the inbound emails when used Flow Inbound Emails. Please have a look!! The following diagram shows how inbound emails are processed by inbound email triggers. After the email has been classifie...
Hi Community, I need help for inactive user approval send to manager approval in flow designer.Example: Tommy is actual approver but Tommy is inactive in ServiceNow so the approval is skipping. This time the approval wants to trigger to Tommy Manage...
This is our Employee Center Portal: When the caller decides to resolve the incident, a comment field should be mandatory. I am using a BR for this purpose.(function executeRule(current, previous /*null when async*/) { var callerName = current.call...
Is it possible to use a variable value in a fulfillment step using catalog builder? So for example:I have a catalog Item with the following variable:directory_name I want to add a task that will go to the Service Desk via catalog builder.Can I make t...
Hi All, I have a custom Application. Now I wanted to display modules based on some conditions. For example, if the property glide.sys.domain.partitioning is enabled we need to show some modules. If it is disabled we need to show some other modules. I...
Im trying to edit the 'Implement' UI Action on the change_request table. The problem is that after I click on 'Implement', the page loaded and I can see that 'assigned_to' is mandatory for one second and then he changes to not mandatory again. What a...
Hello experts, Seems like the OOTB Number validation is not working at the service portal (number is not recognized as number).I'm using standart variable field single line text (mandatory) and the OOTB Number validation regex. is this a known issue?...
What is document ID field Type ? I want to set a value to a document ID field using script, Is it possible? Need help urgently.
Hello,I'm facing a dilemma with a workflow I've set up using PowerApps to update Hardware Assignments. Specifically, I'm altering the "Assigned To" value in "Personnel Computer," and it functions properly when the Hardware Status is listed as "In Us...
Hi , I have a requirement to make a single line text to accept only numbers and display custom message:Quantity should be positive number and greater than 0.I have used the regex but the it is showing this message :Not a number
HII All i have requirement ,my requirement is i am using transform map script to update or set new value like my target field name is u_firstname for that on after i am doing target.setValue('u_firstname','xyz');but after completing transformation i...
When I mention a user inside the activity, he should receive an email, but sometimes this user can't receive the email.The email setting is Activity Stream @Mention Email ※I guess it could be a problem with the following method, but I couldn't find t...
Hello, When I click Click 'Create Story' from the Enhancement form, the Story should link to the Enhancement when the Story gets Created. Please see the screen shots that show that a story was created from an Enhancement, on the related list the Sto...
