Change field label on a report

[dagarson]

Hello I am trying to change the label of "number" from the case table to "Case Number" for reporting so I dont actually change the label of the field on the table but rather for reporting I change the label to show "Case Number" instead. I have created a database view to just show the case table and created a language file below to test it out but it doesnt seem to be working. 

When I go back to the database view to try to run it I dont see the new field as being an option

Is there something I am missing or not understanding on this process? 

Thank you

[pethumdesilva]

Hello dagarson,

Try this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723527

Regards,

Pethum

[JP - Kyndryl · Accepted solution]

Hi Dagarson,

In your language file, make sure you prefix the number field with the prefix of your database view.

In my example, on the incident_sla DB View, I prefixed it with inc .

Regards.

[dagarson]

thanks so much, I felt like I was missing something simple like that