Change Form - hide the info message for Change Request

keerthana10
Tera Contributor

Hi Experts,

When I try to approve my own change request, it does not get approved, but I receive an info message saying 'your change request approved.' How can I disable that message in the change form?

I have attached a screenshot as well.

 

Thanks.

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@keerthana10 

did you check which script is throwing that message?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  

Yes, I checked the UI Action, Business Rule ,Script include and Client Scripts, but I am not able to find it

@keerthana10 

I was able to approve my change

See if some custom logic is written

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar  , 

yes , I wrote the script.